.
» GOOD MORNING, EVERYONE. I’M GOING TO CALL MEETING NUMBER 8
OF THE GENERAL GOVERNMENT LICENSING COMMITTEE TO ORDER.
WELCOME TO COMMITTEE MEMBERS TO ANY MEMBERS OF COUNCIL IN
ATTENDANCE TODAY, THE PUBLIC AND MEDIA. YOU CAN FOLLOW THE
AGENDA ON YOUR COMPUTER, TABLET OR SMART PHONE. THE GENERAL GOVERNMENT LICENSING
COMMITTEE WE GRATEFULLY ACKNOWLEDGE THAT THE LAND WE ARE
MEETING ON IS THE TRADITIONAL TERRITORY OF MANY NATIONS
INCLUDING THE MISSISSAUGAS OF THE CREDIT, THE ANISHNABEG, THE
CHIPPEWA, THE HAUDENOSAUNEE AND THE WENDAT PEOPLES AND IS NOW
HOME TO MANY DIVERSE FIRST NATIONS, INUIT AND METIS
PEOPLES. WE ALSO ACKNOWLEDGE THAT TORONTO IS COVERED BY
TREATY 13 WITH THE MISSISSAUGAS OF THE CREDIT . I’D ALSO LIKE TO POINT OUT THAT
WE HAVE A NEW SEATING ARRANGEMENT IN THE ROOM THAT WAS
PUT IN PLACE. THERE’S NOW TO AODA COMPLIANT SEATING AREAS IN
THE BACK, THAT WAS JUST PUT IN PLACE TODAY. SO I JUST WANTED
TO MAKE SURE THAT EVERYONE IN THE GENERAL PUBLIC IS AWARE OF
THAT. ARE THERE ANY DECLARATIONS OF
INTEREST? SEEING NONE, A MOTION TO CONFIRM
THE MINUTES OF SEPTEMBER 4TH, 2019. COUNCILLOR MATLOW, ALL IN
FAVOR? CARRIED. THERE’S GREEN SHEET IN FRONT OF YOU. THERE
ARE 2 SPEAKERS ON ITEM NUMBER 19. FIRST ITEM IS 8.1 FLEET SERVICES
DIVISION OVERVIEW I’M GOING TO HOLD THAT FOR A PRESENTATION BY
STAFF. ITEM NUMBER 2 IS METROPOLITAN
TORONTO PENSION PLAN PROPOSED MERGER WITH THE ONTARIO
MUNICIPAL EMPLOYEES RETIREMENT SYSTEM OR OMERS PLAN,
IMPLEMENTATION OF OMERS INDEXING. COUNCILLOR MATLOW IS
MOVING RECOMMENDATIONS. ALL IN FAVOR?
CARRIED. NUMBER 3 THE CORPORATION OF THE
CITY OF YORK EMPLOYEE PENSION PLAN TERMINATION AND WIND-UP.
COUNCILLOR NUNZIATA’S MOVING THE RECOMMENDATION.
» [OFF MIC]. » SORRY. COUNCILLOR NUNZIATA
IS MOVING THE RECOMMENDATIONS. ALL IN FAVOR? CARRIED.
NUMBER 4 EXPROPRIATION OF THE ORPHANED LANE AT THE REAR OF 8
CUMBERLAND STREET FOR MUNICIPAL PURPOSES INCLUDING A NEW PUBLIC
LANE. COUNCILLOR HOLYDAY IS MOVING NUMBER 4. ALL IN FAVOR?
CARRIED. NUMBER 5 IS THE EXPROPRIATION OF
300 COUNCILLORS STREET FOR FUTURE BROADVIEW AVENUE
EXTENSION PROJECT. COUNCILLOR HOLYDAY MOVING THE
RECOMMENDATION NUMBER 5. ALL IN FAVOR? CARRIED.
NUMBER 6 PROPERTY ACQUISITION COSTS AND FUNDING REQUIREMENTS
FOR THE TORONTO AND TRANSIT COMMISSION SECOND EXIT AND FIRE
VENTILATION UPGRADE AND EASIER ACCESS PHASE 3 PROJECTS.
COUNCILLOR FILION MOVING RECOMMENDATION NUMBER 6. ALL IN
FAVOR? CARRIED. NUMBER 7 TRANSFER OF 2530
GERRARD STREET EAST TO BUILD TORONTO INCORPORATED.
COUNCILLOR MATLOW IS MOVING THE RECOMMENDATIONS IN NUMBER 7.
ALL IN FAVOR? CARRIED.
NUMBER 8 UPDATE ON FIRE AND LIFE SAFETY AT THE CITY OF TORONTO
AND NON-COMPETITIVE AGREEMENT WITH BUILDING REPORTS CANADA FOR
THE PROVISION OF FIRE AND LIFE SAFETY TRACKING AND COMPLIANCE
SOFTWARE, AND WE DO HAVE A PRESENTATION BY STAFF IF THE
COMMITTEE WOULD LIKE THAT. NUMBER 9 AMENDMENT TO PURCHASE
ORDER 6045978 ISSUED TO THE —
SCARBOROUGH CIVIC STREET. COUNCILLOR MATLOW MOVING THE
RECOMMENDATION. » [OFF MIC].
» I DO TOO. IT’S LONG OVERDUE. ALL IN FAVOR?
CARRIED. NUMBER 10 AMENDMENT TO PURCHASE ORDER NUMBER 6045978
ISSUED TO PHOENIX REST STORY RATION INCORPORATED BETTER KNOWN
AS THE PERIMETER WALL REST TORE RATION. COUNCILLOR MATLOW. ALL
IN FAVOR? CARRIED. NUMBER 11 ADDITIONAL AMENDMENTS
CONSTRUCTION. COMMUNITY STREET SLASH CHILD CAR STREET AND 2
ELEMENTARY SCHOOLS. COUNCILLOR MATLOW IS MOVING THE
RECOMMENDATIONS. ALL IN FAVOR? CARRIED.
NUMBER 12 A NON-COMPETITIVE CONTRACT WITH SIEMENS CANADA
LIMITED FOR BUILDING AUTOMATION SYSTEM UPGRADES AT METRO HALL,
55 JOHN STREET. COUNCILLOR HOLYDAY MOVING THE
RECOMMENDATION. ALL IN FAVOR? CARRIED. NUMBER 13 IS A
NON-COMPETITIVE CONTRACT WITH JOE JOHNSON EQUIPMENT FOR PROPRIETARY ORIGINAL
EQUIPMENT MANUFACTURER PARTS AND SERVICES.
COUNCILLOR HOLYDAY IS MOVING THE RECOMMENDATION TO NUMBER 13.
ALL IN FAVOR? CARRIED. » [OFF MIC] .
» NUMBER 14 NON-COMPETITIVE CONTRACT WITH STRONGCO LIMIT
PARTNERSHIP. COUNCILLOR MATLOW’S MOVING THE
RECOMMENDATIONS. ALL IN FAVOR? CARRIED. NUMBER 15, NON-COMPETITIVE
CONTRACT WITH TOROMONT INDUSTRIES LIMITED FOR
PROPRIETARY ORIGINAL EQUIPMENT MANUFACTURER PARTS AND SERVICES.
COUNCILLOR HOLYDAY AND COUNCILLOR MATLOW ARE MOVING
THIS ONE JOINTLY. ALL IN FAVOR? CARRIED. NUMBER 16, THE CITY OF TORONTO
2019-2023 GREEN FLEET PLAN THE PATHWAY TO SUSTAINABLE CITY OF
TORONTO FLOOET PLAN AND THE 2014-2018 GREEN FLEET PLAN
RESULTS AND WRAP-UP. COUNCILLOR NUNZIATA’S MOVING THE
RECOMMENDATION. ALL IN FAVOR? CARRIED. NUMBER 17 STANDING AUTHORITY TO
EXECUTE TOLLING AGREEMENTS. » [OFF MIC] ANYBODY?
COUNCILLOR MATLOW MOVING THE RECOMMENDATION. ALL IN FAVOR?
CARRIED. » [OFF MIC].
» NO. » [OFF MIC].
» WE CAN MOVE AN AMENDMENT IF YOU WANT.
NUMBER 18 TORONTO LICENSES TRIBUNA WLSHGS 2018 ANNUAL
REPORT. COUNCILLOR HOLYDAY IS HOLDING NUMBER 18. EXECUTIVE
DIRECTOR IS HERE IF YOU’D LIKE TO QUESTION HER.
» [OFF MIC]. » OKAY.
» NUMBER 19 WE HAVE 2 DEPUTANTS CITY OF TORONTO MUNICIPAL CODE CHAPTER 554 LICENSING BYLAW UPDATES. .
NUMBER 20 PROPOSED BUSINESS LICENSE FOR VAPOUR PRODUCT
RETAILERS. ANYBODY FOR NUMBER 20?
COUNCILLOR MATLOW MOVING THE RECOMMENDATIONS. ALL IN FAVOR? CARRIED. THEN ON THE PINK
SHEETS IN FRONT OF YOU THERE’S 2 ITEMS OF NEW BUSINESS.
THE FIRST ONE IS CITY HALL COUNCIL CHAMBERS MODERNIZATION
UPDATE. I NEED A MOTION TO INTRODUCE IT OR — ALL IN FAVOR?
CARRIED. AND THEN THE SECOND ONE IS
REFERRED TO THE CITY OF TORONTO’S OPEN DATA PORTAL
HISTORICAL AND CURRENT DATA. I NEED A MOTION TO INTRODUCE THAT
AS WELL. ALL IN FAVOR? CARRIED. AND I’LL LEAVE THOSE
TO — WE’LL COME BACK TO THEM. YOU HAVE A MOTION FOR NUMBER 18.
» [OFF MIC]. » OKAY.
» [OFF MIC] .
» STAFF ARE OKAY WITH IT. » [OFF MIC].
» OKAY. COUNCILLOR HOLYDAY STILL
TRANSFERRING YOUR HANDWRITING TO — OKAY. SO WE WILL GO BACK TO IT
EM NUMBER 1 AND WE HAVE A PRESENTATION BY FLEET SERVICES.
GOOD MORNING, GENTLEMEN. » GOOD MORNING, MR. CHAIR,
MEMBERS OF COMMITTEE. I’M THE GENERAL MANAGER OF THE FLEET
SERVICES DIVISION AND I’M HERE TODAY TO PROVIDE A PRESENTATION
ON THE DIVISION AS WELL AS AN OVERVIEW. WITH ME
TODAY OUR DIRECTOR OF FLEET MAINTENANCE AND PROGRAM MANAGER
STRATEGIC PROJECTS. SO FOR THOSE WHO AREN’T FAMILIAR
WITH THE TERM FLEET FLEET SERVICE DIVISION IS THE VEHICLE
EQUIPMENT AND FUEL PROVIDER FOR THE CITY. IT IS THE LARGEST
MUNICIPAL FLEET IN CANADA. AND BY THE NATURE OF THE MUNICIPAL
OPERATIONS, MUNICIPAL FLEETS ARE TYPICALLY ONE OF THE MOST
COMPLEX FLEETS THAT THERE IS. FLEET SERVICES IS RECOGNIZED IN
NORTH AMERICA AS A STREET OF EXCELLENCE IN MUNICIPAL FLEET
MANAGEMENT. AS YOU CAN SEE BY THE SLIDE IN FRONT OF YOU THERE
ARE 2 EXPECTED PROGRAMS STREAMS DEALING WITH FLEET MANAGEMENT
AND FUEL MANAGEMENT AND I’LL TOUCH ON THOSE MORE THROUGHOUT
THE PRESENTATION. UNDERPINNING THOSE PROGRAM STREAMS ARE THE
CORE VALUES OF THE DIVISION WITH RESPECT TO GOOD GOVERNANCE,
ENVIRONMENTAL SUSTAINABILITY, FISCAL SUSTAINABILITY AND BY
NATURE OF THE WORK THAT WE DO, WHICH TENDS TO INVOLVE A LOT OF
MECHANICAL REPAIR ON HEAVY DUTY VEHICLES AND SO FORTH, SAFE WORK
PRACTICES, PROFESSIONALISM, OUR CORRIDOR OF BUSINESS AS IS THE
FOCUS ON PEOPLE, TRAINING, DEVELOPMENT AND CREATING AN
ENGAGED WORKFORCE. IN NORTH AMERICA AND GLOBALLY, ONE OF THE
FOUNDATIONS FOR THE DIVISION BEING SKILLED TRADES THERE’S
BEEN A CONTINUAL CHALLENGE WITH THE GROWTH AND ATTRACTION OF
SKILLED TRADES ACROSS NORTH AMERICA AND THE WORLD.
MOVING ONTO THE ORGANIZATIONAL STRUCTURE, THE HIGH LEVEL
ORGANIZATIONAL STRUCTURE THAT YOU SEE BEFORE YOU MANAGING THE AREAS OF THE
DIVISION AS 3 DIRECTORS AND 2 PROGRAM MANAGERS COVERCOVERING
ASSET MANAGEMENT WHICH IS MAINTENANCE — OR PROCUREMENT,
DISPOSAL, ENGINEERING, FLEET MAINTENANCE, FAIRLY
SELF-EXPLANATORY AND BUSINESS MANAGEMENT AROUND SAFETY,
FINANCE AND THE LIKE. STRATEGIC PROJECTS IS THINGS
SUCH AS THE CITY-WIDE GREEN FLEET PLAN THAT I’LL TOUCH ON
MORE. MOVING INTO THE CITY-WIDE FLEET
COMPOSITION, JUST OVER 5,700 ASSETS IN THE FLEET WITH THE
BREAK DOWN BETWEEN LIGHT, MEDIUM, HEAVY AND OFF ROAD.
IT’S IMPORTANT TO NOTE THAT WHILE HEAVY MAY SEEM LOWER IN
NUMBER, TYPICALLY HEAVY VEHICLE IN COMPARISON TO A LIGHT-DUTY
PASSENGER SEDAN CAN TAKE 8 TIMES AS MUCH MAINTENANCE AND REPAIR
EFFORT. SO WHILE THEY MAY BE SMALLER IN NUMBER THE
MAINTENANCE AND REPAIR EFFORT IS TYPICALLY SUBSTANTIALLY LARGER.
GOING THROUGH TO THE SERVICES PROVIDED, AGAIN, FAIRLY LOGICAL.
MANAGING THE VEHICLE ENGINEERING PROCUREMENT AND ACQUISITION
ABOUT 500 VEHICLES A YEAR THAT ARE MAINTAINED THROUGH THE DIVISION WHILE
ENSURING LEGISLATIVE REQUIREMENTS AROUND 26,000 WORK
ORDERS A YEAR. SOME OF THE MAINTENANCE IS DONE INTERNALLY
AS WELL AS EXTERNALLY. AND THROUGH THAT RIDING AROUND CONTRACTS, GOODS,
SERVICES, IT RELATES TO 22,000 INVOICES AND 21,000 INTERFACE
TRANSACTIONS A YEAR. AND LAST ITEM RELATED DIRECTLY TO THE
FLEET MANAGED BY FLEET SERVICES IS THE TRAINING, TESTING
COMPLIANCE OVERSIGHT MANAGEMENT FOR 11,000 CITY STAFF. AND THE
NEXT PIECE AROUND FUEL MANAGEMENT WE PROVIDE FUEL TO
VEHICLES THAT ARE WITHIN THE DIVISION AS WELL AS THOSE THAT
ARE MANAGED BEYOND THE DIVISION AS WELL. SO THAT SPEAKS TO THE
7,100 NUMBER WHICH IS A LITTLE DIFFERENT THAN 5,700, BUT —
THAT RESIDES WITHIN DIVISION ITSELF. SO GETTING INTO MORE IMPORTANT
PARTS OUTCOME BASED PERFORMANCE MEASURES, STARTING AT THE BOTTOM
RIGHT OF THE SLIDE, THE COMMERCIAL VEHICLE OPERATORS
RATING WHICH IS A LEGISLATIVE REQUIREMENT THAT
IS CALCULATED BY THE PROVINCE OF ONTARIO, WE’RE DOING FAIRLY
WELL. THIS IS ALL THE VEHICLES THAT ARE 4,500 KILOGRAMS AND
GREATER. AND TARGET IS 34% CURRENTLY AT 33%. WITH THIS
UNLIKE MOST PERCENTAGES A LOWER NUMBER IS BETTER. SO THE LOWER
THE NUMBER THE BETTER WE’RE DOING. OPERATING COSTS, AGAIN,
FAIRLY CLOSE TO TARGET. $0.29 PER KILOMETER NOT INCLUDING
FUEL, TARGET OF $0.28. SO A LITTLE BIT OF OPPORTUNITY FOR
IMPROVEMENT. WHERE WE GET INTO THE AREAS WHERE THERE ARE SOME
CHALLENGES AROUND FLEET ABILITY AND SOGR BACKLOG. FLEET
AVAILABILITY IS WITH RESPECT TO VEHICLES THAT ARE OFF THE ROAD
FOR MAINTENANCE AN REPAIR PURPOSES. A LITTLE BELOW THE
TARGET THERE AND THAT SPEAKS TO MANAGING CAPACITY OF VEHICLES
REQUIRING MAINTENANCE AND REPAIR WORK. WORKFORCE AND
REQUIREMENTS WITH STAFF AND VEHICLE NUMBERS. WHICH
CORRELATES DIRECTLY WITH SOGR BACKLOG WHERE WE ARE STILL AWAYS
A WAY FROM WHERE WE NEED TO BE WHICH IS 10% OF THE FLEET.
BEING OVEREXPECTED LIFE AS KIND OF THE MAXIMUM THRESHOLD. SO
SOME OPPORTUNITY FOR IMPROVEMENT THERE WHICH I’LL TOUCH ON IN
NEXT SLIDE. WITH RESPECT TO STATE OF GOOD
REPAIR BACKLOG, IN 2019, ALONE WE’RE INVESTING ABOUT $60
MILLION IN STATE OF GOOD REPAIR BACKLOG TO REPLACE VEHICLES AND
EQUIPMENT IN THE CITY’S FLEET, OR OVER THE NEXT 10 YEARS 734
MILLION IS THE PLAN TO REPLACE VEHICLES AND EQUIPMENT. THERE
HAS BEEN SOME CONSIDERABLE WORK DONE WITH RESPECT TO SOGR FROM
2016, TO DATE, WHERE BACKLOG IS REDUCED FROM 103 APPOINTMENT 5 MILLION TO CURRENT 47 MILLION.
AGAIN, WHILE THAT’S GOOD THERE’S STILL AN OPPORTUNITY TO MORE
VEHICLES THAT ARE BEYOND OPTIMUM LIFE INTO COST IN SOME CASES
HEAVY VEHICLE CAN COST DOUBLE FOR MAINTENANCE AN REPAIR WHAT A
VEHICLE THAT IS WITHIN OPTIMUM LIFE OR PLANNED REPLACEMENT CAN
BE. AND THAT CORRELATES WITH THE DOWNTIME ASSOCIATED
OBVIOUSLY A LOT MORE BREAK DOWNS, MAINTENANCE AN REPAIR.
DOWNTIME AND IMPACTS TO CITIZEN FACING SERVICE LEVELS. INTO THE STRATEGIC OBJECTIVES, 3
REAL KEY STRATEGIC OBJECTIVES FOR THE DIVISION, 3 OPERATIONAL
OPTIMIZATION, ORGANIZATIONAL TRANSFORMATION EXISTENCE
BUILDING WHICH TO SAY IT IN A DIFFERENT WAY IS DOING THINGS
BETTER, DOING NEW THINGS AND WORKING WITH OTHERS OR DOING NEW
THINGS WITH OTHERS. SO DOING THINGS BETTER THAT’S REALLY
IMPROVING. OUR INTERNAL AND EXTERNAL MAINTENANCE CAPACITY
AND SERVICE DELIVERY TO REDUCE DOWNTIME, ALIGNING EFFORTS
AROUND LOWEST TOTAL COST OF OWNERSHIP BY INCREASING
COLLABORATIVE EFFORT AROUND LIFE CYCLE PLANNING. AND WORKING
WITH MANUFACTURERS. ORGANIZATIONAL TRANSFORMATION
STANDARDIZING THE FLEET, OBVIOUSLY THERE’S AN OPPORTUNITY THERE
PARTNERSHIP MENTIONED ABOUT ONE OF THE MOST COMPLEX FLEETS, THE
CITY OF TORONTO FLEET APPARENTLY HAS ABOUT A HOUSE MAKES AND
MODELS IF YOU COMPARE THAT TO A DEALER THAT WOULD HAVE 12 TO 14
DIFFERENT MAKES AND MODELS IT GIVES AN IDEA OF THE MAGNITUDE. SO HENCE THE IMPORTANCE FOR
STANDARDIZATION. AND LASTLY SYSTEMS BUILDING APPROACH OR
WORKING WITH OTHERS WHICH IS LEADING INNOVATIVE SOLUTIONS FOR
ASSET MANAGEMENT. AND THAT TIES INTO INNOVATION GREEN FLEET PLAN
ONE OF THE ITEMS ON THE AGENDA TODAY AND PILOTING NEW
TECHNOLOGIES WHICH I’LL EXPAND IN THE FOLLOWING SLIDES.
IN GREEN FLEET THIS YEAR’S GREEN FLEET THIS REPORT FOR THE NEXT
FIVE YEARS THE GREEN FLEET PLAN NOW ENCOMPASSES 98% OF ALL CITY
DEPLETES. I WON’T BOTHER TO READ THE SLIDES TO YOU BUT ALL
OF THE CITY DIVISIONS, MOST OF THE AGENCIES WITHIN THE CITY OF
TORONTO AND THE PREVIOUS PLAN HAS BEEN A SUCCESS. AND WE’RE BUILDING ON THOSE
SUCCESSES FOR THE NEW PLAN. SO TOUCHING ON THOSE SUCCESSES,
FROM THE 1990 LEVELS, WE HAVE BEEN SUCCESSFUL IN THE 30% GHD
REDUCTION BY 2020. ACTUALLY AS OUR 2018 EXCEEDED THE TARGET BY
4.3% AND WORKING TOWARDS THE REMAINING TARGETS OF 45%, CITY
OWNED FLEET TO LOW CARBON, 65% GHD REDUCTION AND LAST TARGET
WHICH I BELIEVE IS JUST IN THE PROCESS OF CHANGING A LITTLE BIT CONTINUING
TO WORK TOWARDS THAT. ONE OF THE IMPORTANT THINGS IN INDUSTRY
IS THAT IN THE MEDIUM, HEAVY AND OFF
ROAD CLASSES THERE ISN’T A LOT OF AVAILABLE OPTIONS FOR EVs AND
OTHER THINGS LIKE THAT. SO AS THOSE OPTIONS BECOME AVAILABLE,
AND VIABLE WE CONTINUE TO EXERCISE AND MOVE FORWARD.
TALKING ABOUT INNOVATIVE AND VIABLE OPTION, MR. CHAIR, YOU’D
BE FAMILIAR WITH THIS, WHERE WE STARTED WITH CAR SHARE, A NUMBER
OF YEARS AGO WORKING WITH EXTERNAL COMPANIES TO PROVIDE
CAR SHARE FROM THOSE COMPANIES. NOW, THE NEXT EVOLUTION OF THAT
IS FLEET SHARE WHICH IS USING CITY FLEET VEHICLES THROUGH
SIMILAR TYPE OF TECHNOLOGY THAT’S USED WITH THE CAR SHARE
WHERE YOU CAN IN ESSENCE BOOK THE VEHICLE ONLINE SIMILAR TO
CALENDAR APPOINTMENT FOR A MEETING YOU CAN SEE IF THERE’S A
VEHICLE AVAILABLE, BOOK IT FOR THAT PERIOD OF TIME, USE YOUR
ACCESS CARD AND PIN NUMBER TO GO UP TO THE VEHICLE, ACCESS —
[INAUDIBLE] A WAY FROM INDIVIDUAL OWNERSHIP
TO MORE OF A COLLECTIVE OWNERSHIP AND ADDRESSES THINGS
SUCH AS UNDERUTILIZED FLEET AND THE OPPORTUNITY TO MINIMIZE OUR
EXPENSES OF CAPITAL. ANOTHER IMPORTANT ASPECT IS OUR
SUPPORT AROUND THE VISION 0 INITIATIVE. OBVIOUSLY A VERY
IMPORTANT INITIATIVE WHERE WE’VE HAD A NUMBER OF SUCCESSES IN
INDUSTRY LEADING VEHICLE DESIGNS INCLUDING ONE OF THE MORE RECENT
INITIATIVES AROUND 360-DEGREE CAMERAS ON LARGE TRUCKS WHICH
PROVIDES A WIDE FIELD OF VIEW AROUND THE ENTIRE VEHICLE WHERE
THERE COULD BE CONSIDERABLE BLIND SPOTS, ULTRASONIC BACK UP
SENSORS THAT DETECT IF SOMEONE IS WALKING
BEHIND THE VEHICLE, AND THEN OPTIONS THAT HAVE BEEN AROUND
FOR A WHILE, TELEMATICS, GPS THAT ALLOW US TO TRACK AND
MANAGE THE VEHICLE. WHICH TIES INTO THE NEXT ONE AROUND
COMMERCIAL FLEET SAFETY THAT I TOUCHED ON EARLIER. WE’RE
LOOKING TO MOVING AWAY FROM PAPER-BASED PRETRIP INSPECTIONS
AGAIN A LEGISLATIVE REQUIREMENT TO ELECTRONIC. BEYOND THAT, ONE
OF THE REASONS — SO FOR FLEET SAFETY COMMERCIAL VEHICLE
OPERATOR REGISTRATION WE’RE TYPICALLY OUT OF THE LARGER
MUNICIPALITIES ONTARIO EITHER FIRST OR SECOND PLACE DEPENDING
ON THE MONTH. DESIGNING BEHAVIORAL BASED TRAINING TO
ADDRESS ISSUES BEFORE THEY BECOME MORE SERIOUS ISSUES AS
WELL AS CONDUCTING A NUMBER OF SPOT CHECKS.
AND BRINGING US TO THE LAST SLIDE, REALLY DRIVING AND
SUPPORTING THE CORE VALUES. WE HAVE HAD SOME SUCCESSES IN 2018
ALONE RECEIVED 3 AWARDS WITHIN THE DIVISION, ONE NORTH AMERICAN
AWARD FOR BUSINESS INNOVATION, EPIC CANADIAN PROCUREMENT AWARD
WITH OUR PARTNERS FROM EEMB AND LAST APPEAL CITY MANAGER AWARD
FOR AN AUTOMATED SYSTEM FOR FLEET AND FUEL MANAGEMENT THAT
GOT AWAY FROM THE CARD-BASED OR OTHER-BASED TECHNOLOGIES TO OUR
FID AUTOMATED TECHNOLOGY. THIS IS ONE OF THE ONES THAT ACROSS
NORTH AMERICA WAS MORE WIDELY RECOGNIZED. AND WE’VE HAD A LOT
OF QUESTIONS ABOUT. AND LASTLY, WHEN I TOUCHED ON THE INTEGRITY
ASPECT AND ALINING ON THE FOCUS OF OUR PEOPLE AND SAFETY THAT
2017, AWARD REALLY SPEAKS TO THAT. DR. [INDISCERNIBLE] AWARD
FOR SIGNIFICANT REDUCTION IN LOST TIME INJURIES AND HEALTH AN
D SAFETY PROGRAM WITH IMPROVEMENTS. WENT THROUGH IT
QUITE QUICKLY, THAT WAS THE INTENTION AND HAPPY TO ANSWER
ANY QUESTIONS THAT YOU MAY HAVE. » ALL RIGHT. THANK YOU.
QUESTIONS? COUNCILLOR FILION AND COUNCILLOR HOLYDAY.
» ON THE SLIDE UNDER KEY PERFORMANCE MEASURES, DO YOU
KEEP A STAT FOR WHAT PERCENTAGE OF THE TIME OUR VEHICLES ARE
ACTUALLY IN USE? » YES. THROUGH THE CHAIR, THAT
FLEET AVAILABILITY TOP RIGHT CORNER THAT IS EXACTLY WHAT THAT
IS. » WELL, I THOUGHT THAT WAS WHEN
THE VEHICLE. » — WELL, YEAH, SORRY,
CORRECTION. » [MULTIPLE SPEAKERS].
» THEY’RE AVAILABLE FOR USE. » KEEP A STAT ON WHETHER
THEY’RE ACTUALLY BEING USED. » SO WE DO HAVE A LOW
UTILIZATION REPORT AND IT’S IMPORTANT TO NOTE THAT THERE WAS
THE AUDIT EARLIER THIS YEAR THAT SPOKE TO THIS WHERE THERE WERE A
NUMBER OF LOW UTILIZED OR UNDERUTILIZED VEHICLES
IDENTIFIED. SO WE’RE CONTINUING TO WORK ON IMPROVING THAT
REPORTING ON THAT, THAT TIES INTO TELEMATICS. THERE ARE
VEHICLES THAT CAN BE JUSTIFIED LOW UTILIZATION PLUMBERS,
CARPENTERS ADVANCE, VEHICLES THAT TAKE CREWS TO PARKS, THAT’S
JUSTIFIED LOW UTILIZATION. » SO BACK TO ARE YOU TRACKING
IT, BECAUSE IT’S NOT ONE OF THE KEY PERFORMANCE MEASURES ON THE
CHART? » YEP, WE DO TRACK IT AND WE DO
SEND OUT REPORTS ONCE A YEAR CURRENTLY. LOOKING TO IMPROVE
UPON THAT. » AND WHO DO YOU SEND THE
REPORTS TO? » THE REPORTS GO OUT TO ALL OF
OUR CLIENTS, DIVISIONS AND AGENCIES THAT HAVE — WHERE WE
MANAGE THEIR FLEET. WE HAVE A NUMBER OTHER DIVISIONS OR
AGENCIES WHERE WE DON’T MANAGE THE FLEET AS WELL. SO WE DON’T
REPORT ON THOSE. » SO IF THIS COMMITTEE WANTED
THOSE STATS YOU COULD SEND THEM TO US?
» ABSOLUTELY, YEP. » THE OTHER QUESTION I HAVE IS
ON THE FLEET AVAILABILITY, IT’S EXACT SAME ROUND NUMBER FOR 4
YEARS IN A ROW. SO THAT CAN’T BE A REAL NUMBER I’M ASSUMING.
AT LEAST UNLIKELY TO HAVE A ROUND EXACT NUMBER WHERE IT
APPEARS FOUR YEARS IN A ROW. » YEAH, AGAIN, SO ONE OF THE
THINGS THAT HAS TIED IN HERE IS SOME OF THE METHODOLOGY BEHIND
THAT IS AS CHANGED A LITTLE BIT. SO A VERY VALID POINT. I HAVE
NO WAY TO GO BACK RETROACTIVELY AND CALCULATE IT. IT MAY HAVE BEEN
A LITTLE BIT WORSE ACTUALLY AT ONE TIME BUT I CAN’T —
» SO HOW DOES — IS THE 85% A REAL NUMBER OR A
GUESSTIMATE? » NO, IT’S A REAL NUMBER.
» IT JUST HAPPENED TO BE EXACTLY 85%?
» YEAH, OR 84 POINT SOMETHING THAT WAS ROUNDED TO 85.
» OKAY. AND THEN IT’S A GUESSTIMATE FOR THE PREVIOUS
YEARS? » AS IT GETS FURTHER BACK, IT’S
SUPPLYING THAT SAME METHODOLOGY OVER THOSE — OVER THOSE YEARS.
SO TO EXPLAIN, ONE OF THE
METHODOLOGIES IS THAT IF A VEHICLE — SOME VEHICLES ARE
NEEDED 8 HOURS OR 12 HOURS A DAY, SOME VEHICLES ARE NEEDED 24
HOURS A DAY. AND THAT MAY CHANGE OVER TIME AND WE DON’T
ALWAYS HAVE THAT CRITERIA. SO IF A VEHICLE IS NEEDED 12 HOURS
A DAY AND IT’S OFF THE ROAD FOR THAT PERIOD, THAT’S DOWNTIME.
IF IT’S NEEDED 24 HOURS A DAY, WE CALCULATE THAT. DOES THAT
MAKE SENSE? » NOT EXACTLY, BUT I WON’T
BELABOR IT RIGHT NOW. I COULD ALWAYS GO OFF LINE WITH IT.
THANK YOU. » OKAY. COUNCILLOR HOLYDAY.
» THANKS, MR. CHAIR. YOU MENTIONED SOMETHING CALLED TOTAL
COST OF OWNERSHIP IN THE MIDDLE OF THE PRESENTATION. I WONDERED
IF YOU COULD TALK TO ME A LITTLE BIT ABOUT HOW TOTAL COST OF
OWNERSHIP COMPARES TO THOSE 4 LENSES OVER THERE. THE WAY I’VE
GOT IT IN MY BEHIND TOTAL COST OF OWNERSHIP IS A CONSIDERATION,
HOW MUCH YOU BOUGHT THE VEHICLE FOR, HOW MUCH ALL THE SERVICES
COSTS ON THE VEHICLE. THERE’S KIND OF A SWEET SPOT WHERE YOU
WOULD ALSO MAKE A DECISION TO DISPOSE OF THE VEHICLE. AND
THAT SWEET SPOT COULD BE A YEAR AFTER OWNING IT, IT COULD BE 20
YEARS AFTER OWNING IT. IT ALL DEPENDS ON THE MATH OF HOW MUCH
IT COSTS TO OPERATE THAT VEHICLE OVER THE LIFE-SPAN AND IN
RELATION TO WHAT YOU BOUGHT IT FOR. AND THAT SEEMED TO ME TO
BE A DIFFERENT FIGURE THAN THOSE. AND SO COULD YOU JUST
TALK TO ME A LITTLE BIT ABOUT HOW THAT FACTORS INTO HOW YOU
MAKE DECISIONS ON THE FLEET? » ABSOLUTELY. SO YOU’RE
EXACTLY RIGHT. TOTAL COST OF OWNERSHIP AND THAT SWEET SPOT IS
WHEN OPERATING COSTS START TO OUTWEIGH CAPITAL COSTS. SO WE
HAVE DECLINING CAPITAL COSTS WHEN IT’S NEW. SO WHERE THOSE 2
LINES INTERSECT THAT IS YOUR SWEET SPOT.
» AND SO WHAT WE LOOK AT IS WE’LL HAVE INDIVIDUAL VEHICLES
OR — STARTING WITH CLASSES OF VEHICLES AND THEN DRILLING DOWN
WITH INDIVIDUAL VEHICLES WHERE WE LOOK AT — AT THE CLASS LEVEL, THE
PROCUREMENT COSTS, THE MAINTENANCE AND REPAIR COSTS,
THE FUEL COSTS AND START TO ASSESS WHAT THAT IS OVER THE
LIFE OF THE VEHICLE. IT GETS A LITTLE COMPLEX BECAUSE AS
VEHICLES CHANGE, YOU KNOW, A NEW MODEL COMES OUT THEY MAY CHANGE
SOMETHING. IT IS ALWAYS A MOVING TARGET, A THOUSAND
DIFFERENTLY MAKES AND MOVED DEMOCRATS, IT’S — IT’S TOUGH TO
DO, BUT ON THE MORE EXPENSIVE ONES WHERE WE REALLY DO WORK
THROUGH THAT. WHAT YOU’RE SEEING THERE ON THE COST PER
KILOMETER WE’RE DRAWING ON MEASURES THAT WE HAVE AS WE WORK
TOWARDS TOTAL COST OF OWNERSHIP. WE DON’T HAVE THAT IN ALL
CLASSES OR EVERYTHING WE’RE IMPLEMENTING A CAPITAL ASSET
MANAGEMENT MODULE THAT HELPS US TO DO THAT ECONOMIC REPLACEMENT
THEORY APPROACH. » SO IN A PERFECT WORLD YOU
WILL DISPOSE OF A VEHICLE RIGHT AT THAT MAGIC APPOINTMENT AND
THEN THERE’S NOISE IN THAT SYSTEM BECAUSE OF A LOT OF
THINGS YOU JUST TALKED ABOUT, HAVE YOU GOT ANY MEASURE OF HOW
CLOSE YOU ARE BETWEEN THE MAGIC OPTIMAL SPOT AND POINT OF WHICH
YOU DISPOSE OF A VEHICLE AND BYE ANOTHER ONE? DO YOU HAVE ANY
SENSE — TO ME THAT’S A MEASURE OF EFFICIENCY, RIGHT BECAUSE
YOU’RE OPTIMIZING ALL THE THE COSTS IF YOU’RE ABLE TO EXCHANGE
THOSE VEHICLES AT THE RIGHT POINT. DO ANY OF THOSE FACTORS
SPEAK — IS THERE A MAGIC NUMBER YOU KEEP IN THE OFFICE OR A
SYSTEM IN WHICH YOU ARE CONSTANTLY LOOKING AT THAT?
» YES, SO PERCENTAGE OF FLEET OVER EXPECTED LIFE. SO THAT
SWEET SPOT IF THAT WAS 0, THAT WOULD MEAN THAT EVERYTHING WAS
REPLACED WHEN THAT INTERSECTION POINT OCCURS. SO REALIZING THAT
YOU’RE NEVER, YOU KNOW, YOU CAN STRIVE FOR PERFECTION YOU’RE
NEVER REALLY GOING TO HIT PERFECTION HENCE THE 10% TARGET.
WE’D LOVE IT TO BE LESS THAN THAT, BUT THAT’S REALLY IT. AND
THE IMPORTANT ASPECTS AROUND PROCUREMENT AND IT’S SOMETHING
THAT IS IT’S BECOME MORE PREVALENT KNOW
AND HEAR MORE WHICH IS GETTING AWAY FROM THE LOW BID APPROACH
AND REALLY HOW YOU SPECIFY YOUR ASSETS WHEN YOU’RE PURCHASING
IT. YOU MAY FIND YOU SPEND MORE UP FRONT IN THE PURCHASE AND
OVER THE LIFE CYCLE AND END UP WITH A LOWER TOTAL COST. SO YOU
MAY BUY A HIGHEST BID UPFRONT THE LIFE CYCLE ACTUALLY REDUCED
THE TOTAL COST OF OWNERSHIP. » YOU TALK ABOUT STATE OF GOOD
REPAIR TO ME, IS A SEPARATE CONCEPT BECAUSE YOU WANT ALL THE
VEHICLES IN A STATE OF GOOD REPAIR BUT, YOU KNOW, MAYBE THE
CHEAP SKATE IN ME SAYS SO WHAT IF YOU DON’T PAINT IT OR FIXED
THE CRACKED WINDSHIELD. WHEN YOU SELL THE VEHICLE YOU’RE
GOING TO LOSE ON THAT. TO ME IT GOES BACK TO WHAT IS THAT MAGIC
POINT. THIS REPORT SAYS THAT 33% OF THE FLEET ARE AWARE FROM
THAT. SO IF YOU WERE JUST TO GET A BUNDLE OF MONEY, WOULD YOU
BE ABLE THEN TO OPTIMIZE THE FLEET BECAUSE AT THE END OF THE
DAY IT’S ABOUT SAVINGS. SO WE’RE ALMOST LOSING MONEY
BECAUSE WE’RE NOT HITTING THAT POINT. AND WHAT IS IT — WHAT
WOULD IT TAKE FOR YOU TO GET TO THE 0 POINT? » YOU’RE EXACTLY RIGHT.
THAT’S EXACTLY IT. SO THE 47 MILLION IS — AND THAT’S WHY
WE’VE BEEN WORKING TO DRIVE THAT NUMBER DOWN SINCE IT WAS
ACTUALLY HIGHER PRIOR TO 2016, TO DRIVE THAT NUMBER DOWN
TOWARDS 0 IS THAT PERCENTAGE OF FLEET THAT IS BEYOND STATE OF
GOOD REPAIR. HOW IT’S USED IN ONE ASPECT IT’S REPLACING THE
ENTIRE FLEET AS THEY COME DUE FOR REPLACEMENT BUT THE BACKLOG
IS REALLY AS I MENTIONED, THOSE THAT HAVE PASSED THAT HAD
OPTIMUM POINT. SO THE 47 MILLION IS THE ONE TIME
REQUIREMENT TO GET THAT TO 0 BUT THEN THERE ARE ONGOING CAPITAL
CONTRIBUTION REQUIREMENTS WITHIN THE RESPECTIVE DIVISIONS THAT
ALSO OVERLAY ON TOP OF THAT ON AN ANNUAL BASIS.
» I’M GOING TO SLIP IN ONE MORE QUICK ONE, IT’S JUST A DIFFERENT
CONCEPT IS HOW DO YOU TRACK THE DIFFERENCE BETWEEN THE DEMAND
AND THE UTILIZATION OF THE FLEET? AND YOU TALKED A LITTLE
— I THINK YOU MENTIONED THE AUDITOR GENERAL’S REPORT THAT
THERE WAS VEHICLES IN THERE THAT JUST WEREN’T USED ENOUGH.
AND IT SEEMS TO ME YOU KNOW THAT YOU’RE IN A CLIENT SERVICE MODEL
AND SUPPOSED TO BE USING THE FLEET, HOW DO YOU DETECT WHEN
THERE’S A MISMATCH THEY SAY WELL WE NEED A TRUCK AND THEN THEY
END UP NOT USING IT? HOW IS THAT RECONCILED OVER TIME?
» GREAT POINTS YOU’RE TOUCHING ON SOME OF OUR CHALLENGES FOR
SURE. IS WHERE WE AT THIS STAGE BECAUSE OF YOU KNOW, OUR
AUTHORITY WITHIN THE CITY, WE IDENTIFY VEHICLES THAT APPEAR TO
BE UNDERUTILIZED WHICH IS 5,000 KILOMETERS A YEAR OR LESS.
» YEP. » AND SEND OUT THE REPORTS TO
THOSE DIVISIONS AND ASK THEM TO RESPOND BACK TO US IDENTIFYING
WHAT THE CASE IS FOR THAT VEHICLE, IF IT’S I MENTIONED
PLUMBERS ADVANCE OR CARPENTERS WHERE THEY PROVIDE US
INFORMATION TO SUPPORT IF THEY NEED THAT VEHICLE OR NOT.
» THEY PAY A LITTLE EXTRA BECAUSE NOW IT’S A PREMIUM TO
HAVE A VEHICLE SITTING AROUND? » THAT’S IT. AND SO DEFINING AS
FAR AS WHAT IS A REAL OPERATIONAL NEED VERSUS WHAT IS
A NICE TO HAVE, WHICH THEN TIES INTO THE FLEET SHARE WHERE WE
HAVE A LITTLE MORE ADVANCED METHODOLOGY THAT WE CAN EMPLOY
TO DO THAT. WE’LL BE ABLE TO TELL THROUGH AUTOMATED REPORTS
HAS THAT VEHICLE MOVED THIS WEEK, HAS IT MOVED THIS MONTH,
AND IS THERE AN OPPORTUNITY TO DO SOMETHING DIFFERENT. SO
THAT’S EXACTLY WHAT THAT’S DRIVING IN.
» THANK YOU, COUNCILLOR HOLYDAY. COUNCILLOR NUNZIATA.
» A FEW YEARS AGO WE TALKED ABOUT SHARED SERVICES WITH
FLEET. SO WHAT HAPPENED ON THAT? DID WE EVER GO AND
COMPLETE THAT? » YEAH.
» WE’RE TALKING ABOUT THE VARIOUS DIVISIONS.
» YES. SO THROUGH THE CHAIR, ACTUALLY — [INAUDIBLE] ALL OF
THE — WE HAVE A FLEET MANAGEMENT STEERING COMMITTEE
WHICH IS ALL OF THE CITY FLEET DIVISIONS OF AGENCIES. THOSE
THAT YOU WOULD SEE LISTED IN THE GROUP FLEET PLAN.
» RIGHT. » SO IT INCLUDES EVERYONE FROM
ALL THE CITY DIVISIONS THAT ARE MANAGED BY THE FLEET SERVICES,
AND THEN THOSE THAT AREN’T — » RIGHT.
» — MANAGED BY FLEET SERVICES. » SO HAVE WE LOOKED AT MANAGING
THOSE VEHICLES? AS PART OF SHARED SERVICES BECAUSE IF WE
HAD — WE HAD AN AUDIT A FEW YEARS AGO LOOKING AT THAT AND
THAT WE SHARED SERVICES WITH ALL THE DIVISIONS WHERE THERE WOULD
BE A HUGE SAVINGS. » YEAH, SO TO DATE THAT HAS
NEVER MOVED FORWARD BEYOND THE FLEET MANAGEMENT STEERING
COMMITTEE. » HOW COME?
» APPROACH. » HOW COME?
» ANYTHING BEYOND THAT WOULD REQUIRE COUNSEL —
» I THOUGHT WE DID. I THOUGHT WE DID, NO WE DIDN’T DO THAT?
WELL I MIND STRANGE. I DON’T REMEMBER WE DIDN’T DO THAT. I
THOUGHT WE DID IT THROUGH THE — THROUGH THE AUDIT REPORT A FEW
YEARS AGO. WE NEVER RECEIVED AN UPDATE ON THAT, AND I’M JUST —
OKAY. THAT’S STRANGE. » IT HAS BEEN TOUCHED ON IN THE
AUDIT. » SO YOU’RE SAYING YOU NEED
DIRECTION AGAIN FROM COUNCIL EVEN THOUGH WE DID — WE DID
RECOMMEND IT A FEW YEARS AGO? » IF COUNCIL WANTED TO EXPLORE
MOVING FORWARD WITH SOMETHING MORE FORMAL ON THAT THAT WOULD
REQUIRE DIRECTIONS. » SO WHAT HAPPENED TO THE
DIRECTION THAT WE MOVED A FEW YEARS AGO?
» I’M NOT — THE ONLY DIRECTION I’M FAMILIAR WITH WAS THE
FORMING OF THE FLEET MANAGEMENT STEERING COMMITTEE WHICH IS A
BODY OF ALL OF THE FLEETS THAT MEET REGULARLY TO REVIEW
INITIATIVES WHERE WE COULD COLLABORATE SUCH AS THE
CITY-WIDE FUEL PROCUREMENT. » OKAY. I THOUGHT WE APPROVED
IT. I MEAN, YOU KNOW, THIS GOES BACK A FEW YEARS AGO WHICH IS
KIND OF STRANGE. I DON’T UNDERSTAND THAT. BUT ANY WAY,
MY NEXT QUESTION: YOU MENTIONED THAT THERE — WHEN CARS ARE OFF
THE ROAD FOR MAINTENANCE, SO HOW LONG ARE THESE CARS OFF THE ROAD
FOR MAINTENANCE? WHAT IS THE TIME THAT THEY’RE OFF THE ROAD?
WE DO IN-HOUSE MAINTENANCE, CORRECT?
» THROUGH THE CHAIR, WE ACTUALLY DO IN-HOUSE AND EX DIRGELY. SO
ALL OF CLASS 1 AND 2, TO PASSENGER VEHICLE MAINTENANCE IS
CONTRACTED OUT UNLESS THERE’S SPECIALIZED REQUIREMENTS ON
VEHICLE. » WHAT WOULD BE A TIME THAT A
VEHICLE WOULD BE OFF THE ROAD FOR MAINTENANCE? DAYS, WEEKS?
» YEAH, AND SO THE — I’LL USE THE PASSENGER
VEHICLES AS THE — » OKAY.
» THAT IS THE MOST RELATABLE EXAMPLE. AND IT’S PROBABLY 2
WEEKS A YEAR THAT THOSE ARE OFF THE ROAD FOR MAINTENANCE AND
REPAIR RIGHT NOW. » 2 WEEKS.
» YEP. YEAH, AGAIN, THAT’S ROUGH NUMBER OFF THE TOP OF MY
HEAD. I HAVE THE SPECIFICS. WE MEASURE A REPORT ON IT ACTUALLY
THE AUDIT THAT WAS JUST OUT IN PHASE 1 IDENTIFIED THAT AS WELL.
AND THERE ABSOLUTELY IS AN OPPORTUNITY FOR IMPROVEMENT,
SURE. » ABSOLUTELY, YES. THANK YOU.
» THANK YOU. COUNCILLOR MATLOW, DO YOU HAVE ANYTHING?
SPEAKERS, COUNCILLOR FILION. CAN I GET A MOTION.
» THANK YOU, THAT THE GENERAL GOVERNMENT AND LICENSING
COMMITTEE REQUESTS THE GENERAL MANAGER FLEET SERVICES TO REPORT
ANNUALLY TO THE GENERAL GOVERNMENT AND LICENSES
COMMITTEE ON THE CITY OF TORONTO’S FLEET AVAILABILITY AND
UTILIZATION PERCENTAGE RATES. SO WE KNOW FROM THE AUDITOR
GENERAL’S REPORT THAT — THAT THOSE HAVE BEEN ISSUES IN THE REPORT THAT WE
HAVE WE DON’T HAVE ANYTHING ON UTILIZATION AND THE PERCENTAGES ON AVAILABILITY ARE I THOUGHT, ODD. SO ANY WAY, I THINK JUST DOING OUR
DUE DILIGENCE WE SHOULD BE HAVING A LOOK AT THIS AT LEAST
FOR THE NEXT FEW YEARS. » OKAY. DOES ANYBODY HAVE ANY
QUESTIONS OF THE MOVER? SEEING NONE, ANY OTHER SPEAKERS ON THIS
ITEM? SO WE HAVE AN AMENDMENT BEFORE US. COUNCILLOR FILION’S
MOTION. ALL IN FAVOR OF THE MOTION? CARRIED. ITEM AS
AMENDED ALL IN FAVOR? CARRIED. BEFORE WE GET TO OUR NEXT ITEM I
JUST WANTED TO INTRODUCE 2 GENTLEMEN, ONE OF THEM I THINK
YOU’RE FAMILIAR WITH, OUR NEW CHIEF INFORMATION AND SECURITY
OFFICER MR. –. WELCOME TO CITY HALL. HE WAS JUST HIRED AS OUR NEW
CISO AFTER VERY EXTENSIVE PROCESS AND I WANT TO WELCOME
YOU TO CITY HALL. MR. SHARMA HAS 18 YEARS OF EXPERIENCE IN
CYBER SECURITY AND RISK AND AWARENESS MANAGEMENT. AND THANK
YOU FOR ACCEPTING THE POSITION. AND BESIDE HIM IS OUR NEW CHIEF
TECHNOLOGY OFFICER. I’M SURE HE WAS OUR PREVIOUS POSITION WAS
OUR DEPUTY CIO, AND AFTER VERY EXTENSIVE PROCESS THE COMMITTEE SENIOR
MANAGEMENT TEAM HIRED MR. ETA AND I WANT TO
WELCOME YOU IN YOUR NEW POSITION AS WELL. THANK YOU, GENTLEMEN. AND WE’RE ON NUMBER 8. » [OFF MIC].
» SORRY. » MR. CHAIR ON A POINT OF ORDER
I WONDERED IF THERE’S APPETITE TO VARY THE PROCEDURE. I’D LIKE
TO BE ABLE TO SEND THE TRIBUNAL CHAIR AND MANAGER FOR
REPORT SERVICES ON THEIR WAY. IF.
» NUMBER 18. » YEAH,.
» OKAY. » I DON’T THINK ANYONE HAS ANY
QUESTIONS ON THE REPORT. » DOES ANYBODY HAVE ANY
QUESTIONS ON THE REPORT. » IF WE CAN GET THE MOTION ON
THE SCREEN I CAN — SORRY, I’M JUST GOING TO REQUEST
A REPORT BACK IN THE REPORT THERE ARE SOME RECOMMENDATIONS
FROM THE CHAIR, AND I UNDERSTAND PROCEDURALLY THAT THE REPORT IS
WRITTEN TO RECEIVE IT. THIS IS JUST A WAY TO HAVE THE STAFF
EXAMINE THE RECOMMENDATIONS FROM THE CURRENT CHAIR AND REPORT
BACK IF THERE’S ANY CHANGES NEEDED COMING OUT OF THAT.
» OKAY. ANY QUESTIONS OF THE MOVER? SEEING NONE, ALL IN
FAVOR? CARRIED. ITEM AS AMENDED, ALL IN FAVOR? CARRIED. WE’RE ON ITEM NUMBER 8 UPDATE ON
FIRE AND LIFE SAFETY AT THE CITY OF TORONTO TRACKING AND
COMPLIANCE SOFTWARE. AND THERE’S A PRESENTATION ON THIS
ITEM. GOOD MORNING. WHENEVER YOU’RE
READY. » GOOD MORNING, MR. CHAIR AND
COMMITTEE MEMBERS MARKS COLLEAGUE, DIRECTOR OF FIRE LIFE
SAFETY PROGRAM OFFICE AND I WILL PROVIDE YOU WITH AN UPDATE ON
FIRE LIFE SAFETY INITIATIVES WE’VE UNDERTAKEN OVER THE PAST
YEAR. WE’LL PROVIDE YOU WITH AN UPDATE ON FIRE LIFE SAFETY
INSPECTION REQUIREMENTS, AND THE TYPE OF INSPECTIONS THAT ARE
CONDUCTED IN CITY FACILITIES AS WELL AS AN OVERVIEW ON THE FIRE
LIFE SAFETY INDUSTRY. WE’LL PROVIDE YOU WITH AN UPDATE
ON THE STAFF INITIATED 10% AUDIT AS DIRECTED BY CITY COUNCIL AND
OUR GO FORWARD STRATEGY TO GET THE CITY TO COMPLIANCE. IN
AUGUST, 2018, WE ESTABLISHED THE FIRE LIFE SAFETY TASK FORCE.
WHICH WE FORMALIZED INTO THE FIRE LIFE SAFETY PROGRAM OFFICE
IN MAY, 2019. OVER THE PAST YEAR, THE FIRE LIFE SAFETY
PROGRAM OFFICE HAS CREATED 48 STANDARD OPERATING PROCEDURES
BASED ON INDUSTRY BEST PRACTICES THAT WE HAVE SHARED CITY-WIDE.
WE’VE CREATED A TRAINING MANUAL AND ASSOCIATED TRAINING. WE
CREATED A FIRE LIFE SAFETY WEBSITE WHICH HOSTS ALL OF OUR
FIRE LIFE SAFETY DOCUMENTATION, AND IS A CENTRAL REFERENCE POINT
FOR USE BY ALL DIVISIONS, AGENCIES AND CORPORATIONS.
WE’VE ALSO SETUP AN INTERIM REPOSITORY TO UPLOAD ALL OF THE
FIRE LIFE SAFETY AND INSPECTION REPORTS. SINCE ITS LAUNCH IN —
SORRY JULY 2019, WE CURRENTLY HAVE 12 DIVISIONS USING IT AND
UPLOADED OVER 7,500 DOCUMENTS. WE’VE ESTABLISHED A COMPLAINT
PROCESS FOR STAFF TO REPORT CONCERNS WITH FIRE LIFE SAFETY
VENDORS. WE’RE CURRENTLY COMPLETING A BUILDING INVENTORYING OF ALL
FIRE LIFE SAFETY INSPECTIONS — SORRY–
SYSTEMS FOR CITY BUILDINGS WHICH WE WILL COMPLETE BY YEAR END.
WE’RE CURRENTLY DEAL OFFING A MASTER FIRE PLAN THAT DEFINES
ACCOUNTABILITIES AND RESPONSIBILITIES CITY-WIDE WHICH
THE PROGRAM OFFICE WILL LAUNCH IN THE NEXT 2 MONTHS.
WE’VE ALSO ENGAGED WITH INDUSTRY ASSOCIATIONS, WE’VE RECEIVED
SUPPORT FROM TORONTO FIRE — SORRY — TORONTO FIRE SERVICES
AS WELL AS THE TORONTO TRANSIT COMMISSION WHO HAVE AN
ESTABLISHED FIRE LIFE SAFETY PROGRAM. WE’VE COMPLETED A
COMPREHENSIVE MARKET RESEARCH OF ALL SOFTWARE APPLICATIONS,
AGAIN, WE’VE CONDUCTED THE 10% AUDIT WITH THE ASSISTANCE OF
THIRD PARTY FIRE LIFE SAFETY CONSULTANTS AND CONTINUE TO
SUPPORT AND COMMUNICATE WITH ALL DIVISIONS, AGENCIES AND
CORPORATIONS WITH RESPECT TO FIRE LIFE SAFETY. I’LL NOW TURN
OVER THE PRESENTATION TO RYAN DUGGAN.
» THANK YOU, PAT. GOOD MORNING, MR. CHAIR AND MEMBERS
OF COMMITTEE. TODAY I WOULD LIKE TO PROVIDE AN OVERVIEW OF
THE FIRE AND LIFE SAFETY AT THE CITY OF TORONTO, SPEAK TO OUR
COMPLIANCE, BUT BEFORE I DO, I WANT TO PRESENT YOU WITH AN
OVERVIEW OF THE LEGAL REQUIREMENTS OF INSPECTION
TESTING AND MAINTENANCE REQUIREMENTS FOR THE FIRE AND
LIFE SAFETY SYSTEMS, AND SPEAK TO THE UNREGULATED MARKETPLACE
IN THE FIRE AND LIFE SAFETY SERVICE INDUSTRY.
THE FIRE AND LIFE SAFETY VENDORS WORK IN AN — SORRY. THE
INSPECTION RECORDS ARE REQUIRED FOR EVERY INDIVIDUAL FIRE AND
LIFE SAFETY SYSTEM WE HAVE AT THE CITY OF TORONTO IN OUR
BUILDINGS. EACH SYSTEM REQUIRES INSPECTION, TESTING AND
MAINTENANCE AT VARYING FREQUENCIES AS DEFINED BY THE
ONTARIO FIRE CODE AND OTHER STANDARDS. NOW, WITH THAT, FOR
INSTANCE, OUR SPRINKLER SYSTEM IN METRO HALL AS AN EXAMPLE WE
HAVE 9 INDIVIDUAL SPRINKLER SYSTEMS. SO WE DON’T CONDUCT
ONE MONTHLY INSPECTION WE CONDUCT 9. COUPLED WITH THE
FIRE ALARM SYSTEM, THE SPRINKLER SYSTEM, CLEAN AGENT, KITCHEN
INSTRUCTION SYSTEMS AS WELL AS FIRE HYDRANTS THIS IS A MAJOR
PROJECT TO INSPECT TO MAINTAIN THIS EQUIPMENT.
THE FIRE AND LIFE SAFETY INDUSTRY IS VERY UNREGULATED IN
THE CANADIAN AND ONTARIO MARKETPLACE. THE CANADIAN FIRE
ALARM ASSOCIATION AND CANADIAN AUTOMATIC SPRINKLER ASSOCIATION
DO NOT HOLD ANY REGULATORY POWER. THE CFAA THE CANADIAN
FIRE ALARM ASSOCIATION OFFERS AN EDUCATION PROGRAM WHICH MEETS A
REQUIREMENT OF — BUT DOES NOT LICENSE TECHNICIANS OR
COMPANIES. VENDORS CAN BECOME MEMBER COMPANIES, BUT
METROPOLITAN OFFERS NO REAL INDICATION OF QUALITY ASSURANCE. PROVINCE OF ONTARIO THROUGH THE
ONTARIO COLLEGE OF TRADES HAS DEVELOPED A RED SALE TRADE FOR
FIRE PROTECTION INSTALLERS. THE ONTARIO FIRE CODE IS SILENT ON
QUALIFICATIONS FOR THE FIRE PROTECTION MAINTENANCE AND WITH
THE EXCEPTION OF ANNUAL FIRE ALARM INSPECTION AND
MAINTENANCE, ANY ONE CAN INSPECT TESTS TO MAINTAIN FIRE
PROTECTION EQUIPMENT AND INFRASTRUCTURE IN ONTARIO. NOW,
THAT WE’VE SPOKEN BRIEFLY ABOUT THE CODE REQUIREMENTS AND THE
INDUSTRY I WANT TO PROVIDE YOU WITH AN OVERVIEW OF THE AUDIT
THAT WE’VE CONDUCTED. WE AUDITED 243 OF OUR BUILDINGS,
APPROXIMATELY 10%. WE CONDUCTED A COMPREHENSIVE AUDIT INVOLVING
4 EXTERNAL CONSULTING FIRMS WHO CONDUCTED A PAPER-BASED AND
FIELD VALIDATED INSPECTION AND AUDIT OF THE RECORDS.
ALL DIVISIONS, AGENCIES AND CORPORATIONS WITH THE EXCEPTION
OF TORONTO HYDRO AND TORONTO COMMUNITY HOUSING WERE INCLUDED
WITHIN THE AUDIT. THESE CORPORATIONS HAVE ESTABLISHED
FIRE AND LIFE SAFETY GROUPS ALREADY WITH A ROBUST PROGRAM.
THE SCOPE OF THE AUDIT REVIEWED THE ANNUAL INSPECTIONS FROM
2017, 2018, AND WE HAVE A SUBSET OF THE 2019 DATA AS WELL. AND
ADDITIONALLY WE INCLUDED THE MONTHLY INSPECTIONS FROM
SEPTEMBER — AUGUST AND SEPTEMBER OF 2018. AGAIN, WE
HAD THIRD PARTY VENDORS ASSESS THESE RECORDS FOR COMPLETENESS
AND FOR COMPLIANCE WITH THE ONTARIO FIRE CODE. I’LL BRING
YOU THROUGH THE RESULTS OF THE AUDIT. YOU’LL SPEAK SPECIFICALLY TO THE
TOTALS THAT WE HAVE AUDITED 243 OF THESE BUILDINGS. WITHIN
THOSE 243 BUILDINGS, AS I ALLUDED TO EARLIER THERE ARE A
NUMBER OF SYSTEMS AND IN SOME CASES MULTIPLE SPRINKLER,
STANDPIPE RISERS THAT EACH REQUIRE AN INDIVIDUAL REPORT.
SO THAT SPEAKS TO OUR REPORTS REQUESTED TOTAL 3,312 INDIVIDUAL
REPORTS ARE LEGALLY REQUIRED TO BE AVAILABLE AS PART OF THE
ONTARIO FIRE CODE REQUIREMENTS. REPORTS REQUESTED TRULY DOES
EQUAL REPORTS REQUIRED TO BE COMPLETED. AS WE GO FORWARD, THE REPORTS
RECEIVED 1,737 REPORTS. THIS IS HOW MANY REPORTS ACTUALLY
EXISTING, AND I’LL SPEAK TO WHAT THESE — WHAT NEAT METRICS
REPRESENT IN A MOMENT. AND OF THE 17 37 REPORTS THAT WERE
AVAILABLE, 1,062 WERE FULLY COMPLAINT WITH ALL OF THE
REQUIREMENTS OF THE ONTARIO FIRE CODE. SO 61% OF ALL SUBMITTED
REPORTS WERE COMPLAINT. NOW, OVERALL OUR ENTIRE COMPLIANCE
CITY-WIDE THROUGH THE AUDIT THAT WE’VE CONDUCTED, SITS AT 32%. THAT —
THAT REFLECTS THE COMPLIANCE OF THE RECEIVED RECORDS VERSUS WHAT
SHOULD HAVE BEEN IN PLACE FROM BEGINNING. THE 2017 AND 2018 DATA SHOWS
SIGNIFICANT GAPS IN THE WORK COMPLETED OR THE REPORT
AVAILABILITY AND THE QUALITY OF THE WORK PERFORMED BY THE THIRD
PARTY VENDORS. THESE RESULTS AFFIRM AND CONFIRM THE AUDITOR
GENERAL’S FINDINGS FROM JULY 2018. I’D LIKE TO SPEAK
SPECIFICALLY TO WHAT THE REPORT AVAILABILITY REPRESENTS. THE REPORT AVAILABILITY METRIC
REPORTS ON CONTRACT MANAGEMENT, THE LACK OF KNOWLEDGE ABOUT FIRE
AND LIFE SAFETY SYSTEMS IN THE BUILDINGS, AND THE INSPECTION —
AND THE KNOWLEDGE ABOUT THE INSPECTION TESTING AND
MAINTENANCE REQUIREMENTS OF THOSE SYSTEMS.
THE — THERE WAS A LACK OF AN INVENTORY OR KNOWLEDGE OF WHAT
SYSTEMS EXIST WITHIN THE BUILDINGS, AND WITH THAT, WHAT
THE INSPECTION TESTING AND MAINTENANCE REQUIREMENTS WERE.
TO ADDRESS THIS, WE ARE CURRENTLY CONDUCTING AN
ASSESSMENT AND INVENTORY OF ALL THE FIRE AND LIFE SAFETY SYSTEMS
IN ALL BUILDINGS AND EXPECT IT TO BE DONE BEFORE THE END OF
2019. THE COMPLIANCE NUMBERS, AGAIN,
COMPLIANCE AGAINST THE REQUIREMENTS OF THE ONTARIO FIRE
CODE, THESE RESULTS SPEAK DIRECTLY TO THE DECENTRALIZATION
WITHIN CITY OF TORONTO WITH RESPECT TO FIRE AND LIFE SAFETY.
WE HAVE GOOD STAFF WITHIN OUR BUILDINGS THAT KNOW OUR
BUILDINGS REALLY WELL. THESE PEOPLE ARE NOT EXPERTS IN FIRE
AND LIFE SAFETY INSPECTION TESTING AND MAINTENANCE AND
UNFORTUNATELY SOME THINGS HAVE FALLEN THROUGH THE GAPS.
THERE’S HISTORICALLY BEEN AN UNDERINVESTMENT IN FIRE AND LIFE
SAFETY AT THE CITY AND THAT HAS CAUGHT UP WITH US AS A RESULT OF
THIS AUDIT. AGAIN, I SPOKE TO THE
UNREGULATED INDUSTRY. WE’VE HAD VENDORS THAT HAVE BEEN
UNDERBIDDING ON CONTRACTS WHO WOULD COME IN WITH A LOW BID,
WIN THE CONTRACT AND THEN PROVIDE POOR QUALITY SERVICE.
AND THOSE GENERALLY LACK OF OVERSIGHT WITHIN THE CITY OF
TORONTO. THERE WASN’T A DEDICATED GROUP THAT COULD YOU
KNOW KEEP A TIGHT EYE WITH RESPECT TO FIRE AND LIFE SAFETY.
WE’VE HAD 2 VENDORS THAT HAVE BEEN TERMINATED DUE TO POOR
PERFORMANCE THROUGHOUT 2019, AND MULTIPLE RECORD KEEPING ISSUES
AS WELL. AND WE HAVE REPLACED THOSE 2 VENDORS WITH 6 HIGHER
QUALITY VENDORS. I’D LIKE TO PRESENT A LITTLE BIT
OF THE 2019 DATA. SO IT’S NOT ALL BAD NEWS BY ANY STRETCH. SO
THIS DATA SPEAKS SPECIFICALLY TO FIRE ALARM ANNUAL REPORTS. SO WITH THE 6 NEW VENDORS WE’VE
BROUGHT IN IN 20 19 THE BULK OF THE ANNUAL INSPECTIONS HAVE BEEN SCHEDULED FOR Q3 AND QUEST, 4.
WE’RE TRENDING OUT NICELY. WE’RE NORTH OF 75%, SITTING AT
76%. WE’RE GETTING A BETTER HANDLE ON THE RECORDS THAT ARE
REQUIRED AND THOSE NUMBERS ARE INCREASING.
OUR COMPLIANCE RATE, NOW, DON’T LET THE 40% SCARE YOU. YEAR OVER YEAR FROM 2017, 27%,
2018 AT 36%, ONLY SEE A 4% INCREASE IN 2019, THAT’S NOT
NECESSARILY BAD NEWS. THE 2019 DATA INCLUDES RECORDS
ONLY FROM MAY TO THE BEGINNING OF AUGUST. WE ONBOARDED 2 NEW
VEND INCREASE AUGUST AS A RESULT OF ONE OF THE CONTRACTS WE’VE
TERMINATED, AND THE BULK OF THEIR ANNUAL REPORTS IS
SCHEDULED WHEN FOR QUEST 3, Q 4. IN THE EARLY REVIEW OF THE DATA
OUR COMPLIANCE RATE IS ACTUALLY EXCEEDING 70% FOR FIRE ALARM
ANNUAL REPORT. SO WE HAVE GOOD VENDORS DOING GOOD WORK NOW.
AND THAT IS STARTING TO TO BE REFLECTIVE IN THE DATA. WE’RE
WORK BEING ONE ON ONE WITH THE VENDORS. WE MEET WITH THEM
REGULARLY TO IDENTIFY ANY ISSUES OR PURCHASES REQUIREMENTS THAT
WE’RE PUTTING FORWARD TO MAKE SURE NOT ONLY THEY MEET THE FIRE
CODE, BUT MEET THE CONTRACT LANGUAGE AS WELL.
WE ARE TARGETING BETWEEN A 65 AND 70% RATE OF COMPLIANCE FOR
ALL FIRE AND LIFE SAFETY SYSTEMS THROUGHOUT THE END OF 2019.
WE’LL SPEAK MORE TO OUR GOALS GOING FORWARD. OUR GO FORWARD STRATEGY IS TO
CENTRALLIZE AND CONSOLIDATE ALL FUNCTIONS AND RESOURCE IN A
DEDICATED GROUP THAT WILL OWN AND MANAGE ALL FIRE AND LIFE
SAFETY SERVICE CONTRACTS, INTERNALIZE THE MONTHLY
INSPECTIONS FOR FIRE PROTECTION SYSTEMS, PROVIDE QUALITY
ASSURANCE OF INTERNAL AND EXTERNAL SERVICE PROVIDERS, DEAL
OF AND CONDUCT FIRE SAFETY TRAINING AS REQUIRED BY THE
ONTARIO FIRE CODE, DEPLOY BUILDING REPORTS CANADA SOFTWARE
SYSTEM TO HOUSE AND TRACK ALL LEGISLATIVE INSPECTION TESTING
MAINTENANCE RECORDS, THE PATH FORWARD IS THROUGH DEPLOYING A
HYBRID MODEL. NOW, THE HYBRID MODEL INVOLVES CONDUCTING THE
INSPECTION TESTING MAINTENANCE FOR ALL THE MONTHLY INSPECTIONS
WITH INTERNAL STAFF AND CONDUCTING THE ANNUAL
MAINTENANCE WITH EXTERNAL CONTRACTS. A GROUP OF CITY
STAFF WILL CONDUCT MONTHLY INSPECTIONS AND TESTING WITHIN
ALL CITY-OWNED AND OPERATED BUILDINGS AND VENDORS WILL
CONDUCT THAT ANNUAL ITM. THE MODEL PROVIDES A CHECK AND
BALANCE OF INTERNAL STAFF CONDUCTING THE INSPECTIONS AND
VENDORS CONDUCTING THE ANNUAL INSPECTIONS. THIS MODEL MIRRORS
OTHER MAJOR PROPERTY HOLDER SUCH AS THE TORONTO TRANSIT
COMMISSION, INFRASTRUCTURE ONTARIO AND TORONTO COMMUNITY
HOUSING. INTERNALIZING THE MONTHLY
SERVICE EQUALS A LOWER COST AND BETTER QUALITY CONTROL IN AN
UNREGULATED MARKET. TO CONTRACT OUT THE MONTHLY SERVICE WOULD
COST AN ADDITIONAL $3.2 MILLION A YEAR VERSUS CONDUCTING THE
SERVICE INTERNALLY. THERE’S A LIMITED MARKET CAPACITY TO
PROVIDE QUALITY MONTHLY INSPECTIONS FOR THE CITY’S
DIVERSE AND CONCENTRATED PROPERTY PORTFOLIO. DEPLOYING
BUILDING REPORTS CANADA A DEDICATED FIRE AND LIFE SAFETY
SOFTWARE SYSTEM ACROSS ALL 2,500 PROPERTIES AND WITHIN THOSE
PROPERTIES WE HAVE OVER 10,000 INDIVIDUAL FIRE AND LIFE SAFETY
SYSTEMS AND IN EXCESS OF 30,000 FIRE EXTINGUISHERS, THEY ALL
REQUIRE MONTHLY AND ANNUAL REPORTS. FOR INSTANCE, ONE OF
OUR SPRINKLER SYSTEM COULD HAVE OVER 14 INDIVIDUAL REPORTS ON AN
ANNUAL BASIS THROUGHOUT THE LIFE — OR THROUGHOUT THE ENTIRE
PORTFOLIO. THAT’S A LOT OF RECORDS, TO, YOU KNOW,
CENTRALLIZE AND TRACK AND MAINTAIN. THE BUILDING REPORTS
— CENTRALLY HOUSES ALL LEGISLATIVE INSPECTION RECORDS.
IT’S A COMMON PLATFORM FOR INTERNAL STAFF AND EXTERNAL
VENDORS. IT PROVIDES DASHBOARD REPORTING ON COMPLIANCE BY
DIVISION. SO OUR SENIOR LEADERSHIP, OUR EXECUTIVE
DIRECTOR OF CORPORATE REAL ESTATE IN ONE CLICK CAN TELL IF
REAL TIME WHAT THE STATE OF COMPLIANCE IS AT ANY INDIVIDUAL
BUILDING WITHIN A DIVISIONAL PORTFOLIO OR THROUGHOUT THE
ENTIRE PORTFOLIO OF 2,500 PROPERTIES. BUILDING REPORTS
CANADA IS AN INDUSTRY LEADER IN THE FIRE INSPECTION REPORT
MANAGEMENT WORLD. IT’S USED BY THE TORONTO TRANSIT COMMISSION,
THE UNIVERSITY HEALTH NETWORK, CANADA NUCLEAR LABORATORIES, AND
OVER 25 LEADING FIRE PROTECTION SERVICES COMPANIES. THE TOTAL FUNDING REQUIRED FOR
THE PROGRAM OFFICE IN 2020 IT’S $9.8 MILLION WHICH INCLUDES 3.4
MILLION FOR 45 MULL TIME EQUIVALENT POSITIONS AND 6.4
MILLION FOR SOFTWARE AND CONTRACTED SERVICES. THERE IS
CURRENTLY $7.1 MILLION IN FUNDING AND 6 FULL-TIME
EQUIVALENT POSITIONS ALLOCATED IN THE CITY ALREADY FOR FIRE AND
LIFE SAFETY. THEREFORE, THE INCREMENTAL FUNDING OF $2.7.39
FTEs IS REQUIRED TO FUND THE PROGRAM OFFICE IN 2020. THESE
REQUIREMENTS WILL BE CONSIDERED AS PART OF THE 2020 BUDGET
PROCESS. ONCE A PROGRAM OFFICE IS FULLY IMPLEMENTED IN 2021,
THE FULL ANNUAL COSTS WILL STABILIZE AROUND $12 MILLION. FROM AN IMPLEMENTATION
PERSPECTIVE, IN NOVEMBER WE’RE GOING TO PUBLISH THE MASTER FIRE
PLAN. THIS OUTLINES ROLES AND RESPONSIBILITIES AND REPORTING
REQUIREMENTS. WE’RE GOING TO LAUNCH THE SOFTWARE SOLUTION OF
BUILDING REPORTS CANADA, RECEIVE THE ONBOARD STAFF AND CONTINUE
TO SUPPORT THE DIVISIONS WITH FIRE AND LIFE SAFETY ISSUES.
IN 2020, WE’LL LAUNCH THE FIRE TRAINING PROGRAM, THIS WILL
SUPPORT ALL THE TRAINING REQUIREMENTS FROM THE ONTARIO
FIRE CODE. WE’LL LAUNCH THE FIRE SEAT PROGRAM PROPER THE NUTS AND
BOLTS OF HOW WE’LL INSPECT TESTS TO MAINTAIN ALL OF OUR
INFRASTRUCTURE AND THE FIRE CODE AUDITS. WE HIRED 4 EXTERNAL
CONSULTANTS TO CONDUCT THESE AUDITS. WE’LL HAVE INTERNAL
STAFF CONDUCT THESE AUDITS AS WELL AS THE FIRE CODE AUDITS OF
OUR PROPERTIES ON A RISK-BASED SCHEDULE. WE’LL BEGIN THE
MONTHLY MAINTENANCE AND CENTRALLIZE THE CONTRACT AND GO
BACK TO MARKET, SORRY, WITH THE — FOR FIRE INSPECTION TESTING
MAINTENANCE WITH A NEW MASTER SPECIFICATION BASED ON TO THE’S
CODES THAT IS CURRENTLY BEING REWRITTEN.
IN 2021, WE’LL CONTINUE TO WORK WITH ALL OUR STAKEHOLDERS,
PUBLISH PLANS AS NECESSARY AND CONTINUOUS IMPROVEMENT
INITIATIVES AND 2022 WE’LL BE IN A STEADY STATE JUST TO MAINTAIN
THE PROGRAM. THANK YOU. » THAT’S IT. WE CAN GO TO
QUESTIONS. » OKAY. ALL RIGHT. QUESTIONS
OF STAFF? COUNCILLOR FILION. » THE — COULD YOU GO —
EXPLAIN THE RATIONAL FOR GOING INTERNAL MONTHLY BUT EXTERNAL
ANNUALLY IF WE JUST LOGICALLY IF WE SAVE MONEY GOING INTERNALLY
AND WE ALREADY HAVE COMPLIMENT OF PEOPLE WHO DO THIS
WORK, WHY WOULD WE NOT HAVE THEM DO THE ANNUAL AS WELL?
» THROUGH THE CHAIR, WE LOOKED AT 3 DIFFERENT MODELS. WE
LOOKED AT FULLY CONTRACTED SERVICES, WE LOOKED AT A PROGRAM APPROACH BY LOOKING AT
YOU KNOW, GOING TO MARKET WITH YOU KNOW SOME OF THE LARGER
FACILITY SERVICE PROVIDERS TO MANAGE IT, AND THEN WE LOOKED AT
THE HYBRID. WE LOOKED AT IT FROM 2 PERSPECTIVES, ONE FROM A
COMPLIANCE PERSPECTIVE AND A QUALITY ASSURANCE PERSPECTIVE AS
WELL AS A COST PERSPECTIVE. AND WE LOOKED AT THE 3 DIFFERENT
MODELS, THE HYBRID PRODUCED A COST SAVINGS OF 3 POINTED 2
MILLION BY INTERNALIZING THE MONTHLIES AND ANNUALLY OVERALL.
IT ALSO ASSURED US THAT WE COULD MAINTAIN BETTER COMPLIANCE AND
QUALITY ASSURANCE. BECAUSE UNDER THE OTHER 2 MODELS THEN WE
WOULD HAVE HAD TO HIRE WHAT I CALL CHECKERS CHECKING THE
CHECKERS, CHECKING THE CHECKERS MEANING THAT WE’D ALWAYS HAVE TO
STAY ON TOP OF THE VENDORS. THIS WAY WE SET UP THE PROGRAM
INTERNALLY FOR OUR MONTHLY ANNUALS AND WITH THE — SORRY —
FOR THE MONTHLIES AND FOR THE ANNUALS THERE’S A CHECK AND
BALANCE ABUSE USING 2 INDEPENDENT VENDORS. THE OTHER
CHALLENGE BEING IN A HIGHLY CONCENTRATED GEOGRAPHIC AREA
LIKE TORONTO THERE ARE ONLY SO MANY TIER 1 VENDORS THAT ARE OUT
THERE THAT ARE ALL COMPETING FOR THE SAME WORK. WE WANT TO MAKE
SURE THAT WE GET GOOD QUALITY AND ENSURE THAT THE TECHNICAL
SPECIFICATIONS TO GO TO MARKET ACTUALLY ALLOW US TO, YOU KNOW,
BRING IN MORE GOMBAULT VENDORS. IT’S MORE ABOUT QUALITY THAN IT
IS ABOUT PRICE. » WELL, WHICH — WHAT WOULD BE
THE FINANCIAL COMPARISON FOR THE ANNUAL INTERNAL TO EXT
ERNAL? » —
» SAVED MONTHLY AASSUME WE WOULD SAVE ANNUALLY IF WE WENT
INTERNAL. » THROUGH THE CHAIR, THE — TO
CONDUCT THE ANNUALS IN-HOUSE WE DID EXPLORE THAT. AND FROM A
COST PERSPECTIVE IT WAS ABOUT DEAD EVEN, YOU KNOW, WITHIN
ABOUT A HUNDRED THOUSAND DOLLARS. BECAUSE THE TYPE OF STAFF AND
THE QUALIFICATIONS REQUIRED TO CONDUCT THE ANNUALS IS MUCH
HIGHER THAN WHAT IT NEEDS TO BE FOR MONTHLY.
THEREFORE, WE HAVE INCREASED WAGES. AND INCREASED TOOLS AND
EQUIPMENT. AND THE RELIANCE ON ALLIED TRADES AS WELL,
ELECTRICAL, MAJOR PIPE WORK, ET CETERA FOR SPRINKLERS.
ADDITIONALLY THE LIABILITY INTERNALLY VERSUS CONTRACTING IT
OUT LEFT THE CITY EXPOSED IF WE WERE TO PICK THAT WORK UP
OURSELVES. » OKAY. JUST ON THE $3.2 MILLION SAVINGS, SO
THAT’S THE DIFFERENCE BETWEEN THE EXTERNAL AND THE INTERNAL.
IT’S NOT THE DIFFERENCE BETWEEN WHAT WE WERE PAYING AND WHAT WE
WILL BE PAYING, CORRECT? » THROUGH THE CHAIR, THAT IS
CORRECT. » AND THE — AND IT’S — I’M
GUESSING IT’S, I THINK, YOU EXPLAINED THIS TO ME PREVIOUSLY,
THAT THIS — THE COST IS ACTUALLY GOING UP WHICH IS TO BE
EXPECTED BECAUSE WITH THE CONTRACTS WE HAD THE
PEOPLE WEREN’T ACTUALLY DOING THE WORK THAT THEY WERE SUPPOSED
TO BE DOING? » THROUGH THE CHAIR, THAT IS
CORRECT. SO THE OLD CONTRACTS THAT WE TERMINATED WERE
UNDERVALID, UNDERBID IN COMPARISON TO THE TIER 1 VENDORS
WE HAVE NOW. THEY’RE ACTUALLY PRICING THE MONTHLIES A LOT
HIGHER. SO THAT REPRESENTATION OF THAT ADDITIONAL 3.2 MILLION
IS ACTUALLY BASED ON THE TIER 1 VENDORS WE’RE CURRENTLY USING.
» OKAY. THANK YOU. QUESTION OF PURCHASING, THE — JUST ON
THE ISSUE OF UNDERBIDDING, AND I KNOW COMING OUT OF THE INQUIRY
ABOUT YOU KNOW, SOME TIME AGO WE DECIDED TO GET PRETTY STRICT ON
GOING THROUGH THE LOWEST BIDDER, BUT LIKE IN THIS BEING, I THINK
A PRIME EXAMPLE, WHEN DO WE KNOW THAT A PRICE IS — OR HOW DO WE
KNOW THAT A PRICE IS TOO GOOD TO BE TRUE, THAT — THAT REALLY THE
VENDOR COULDN’T BE DOING THE JOB PROPERLY WHEN IT’S — THE PRICE
IS THAT LOW? » THROUGH THE CHAIR, THAT — BE
YOU KNOW FREAKS A HIGH LEVEL PERSPECTIVE, IT’S THE ANALYSIS
ON THE PARTICULAR WORK. SO IN SOME CASES WE HAVE AN UNBALANCED
BID ANALYSIS THAT WE DO BASED ON THE ESTIMATES OF THE DIVISION
PROVIDES THAT COULD HELP IDENTIFY FLAGS THAT THE WORK MAY
BE BEING UNDERCUT IN SOME WAY. IT’S ALSO THE EXPERIENCE OF THE
DIVISION BRINGING FORWARD THE RATIONAL SAYINGS OF THERE MIGHT
BE A PARTICULAR BIDDER. THE QUESTION HAS TO BE WITH RESPECT
TO GOING WITH A LOW BID SCENARIO VERSUS PERHAPS A PROPOSAL IS HOW
WE DEAL OF THE SPECIFICATIONS AND REQUIREMENTS THAT GO INTO
IT. SO WE COULD IN THE INSTANCE OF THESE FIRE LIFE SAFETY
CONTRACTS THE AUDITOR POINTED OUT THERE WERE ISSUES IN HOW WE
DEVELOPED THE [INAUDIBLE]. ANALYSIS TO SAY OKAY SHOULD WE
GET RID OF THIS PARTICULAR VENDOR, IS THIS A RISK THAT WE
COULD MITIGATE AND MANAGE BEFORE MAKING A DETERMINATION WHETHER
WE PROCEED. » SO AS A RESULT OF THE AG’S
REPORT, HAVE WE ALTERED HOW WE GO ABOUT THIS?
» THROUGH THE CHAIR, BASED ON WHAT PAT AND RYAN WERE SAYING
LIKE THEY’RE TAKING STEPS TO REVIEW THE EXISTING CONTRACTS,
THEY’VE TAKEN STEPS TO TERMINATE CONTRACTS THAT AREN’T WORKING
AND WORKING ON DEVELOPING A NEW PROCUREMENT TO GO OUT IN 2020 TO
ADDRESS THE CONCERNS THAT ARE BEING RAISED.
» AND LAST QUESTION, I KNOW I’M OVER MY TIME, ON THE WHERE WE
DON’T HAVE — I’M NOT SURE IF YOU’RE THE
ONE TO ANSWER THIS, BUT WHEN SOMEONE HASN’T FULFILLED THEIR
CONTRACT, SO ONE ACTION IS TO TERMINATE THEM, BUT DO WE HAVE PROVISIONS IN OUR
CONTRACTS THAT MAKE IT EASY FOR US TO ALSO GO AFTER THEM FOR THE
MONEY WE’VE PAID THEM TO WORK WHICH THEY HAVEN’T PERFORMED?
» THROUGH THE CHAIR, I’LL START, BUT I’LL LET ANYONE ELSE WANT TO
WANDER IN. GENERALLY SPEAK BEING, THE TERMS NEED TO BE SET
UP SO THAT WE CAN ONE TO YOUR POINT TERMINATE THEM IN THERE’S
A DEFAULT. WE NEED TO MAKE SURE WE HAVE THE EVIDENCE BEING ABLE
TO SUPPORT GOING AFTER THEM. SO AS PART OF REVIEW, I’M SURE THAT
PAT AND RYAN WORKING WITH LEGAL ON ENSURING THAT CONTRACT TERMS
ARE MORE REFLECTIVE OF THIS INDUSTRY AND WHAT THEY’RE
LOOKING FOR IN TERMS OF SERVICE STANDARDS. SO THAT THEY CAN
WORK OUT IF THEY HAVE TO — [INDISCERNIBLE] GO AFTER THEM.
IF THAT MAKES SENSE. » BUT IN GENERAL, NOT JUST THIS
ONE CONTRACT, BUT IN GENERAL THAT OUR CONTRACTS ARE — DO WE
PUT IN LANGUAGE THAT MAKES IT MORE LIKELY THAT WE COULD
SUCCESSFULLY GO AFTER SOMEONE FOR UNDERPERFORMANCE?
» THROUGH THE CHAIR, I WOULD SAY THAT IS MORE THAN JUST CONTRACT
LANGUAGE THAT IS REQUIRED TO MAKE SOMETHING SUCCESSFUL, IT’S
ABOUT ALSO FOLLOW THROUGH ON CONTRACT MANAGEMENT AND
DOCUMENTATION BY THE CITY DIVISION RUNNING THAT CONTRACT.
JUST BECAUSE A CONTRACTOR MAY NOT FOLLOW THE CONTRACT AS —
AND WE DON’T DO ANYTHING ABOUT IT WOULD PROBABLY HAMPER OUR
ABILITIES TO LITIGATE. » THANK YOU. » COUNCILLOR HOLYDAY.
» THANK YOU. I WONDERED IF WE COULD JUST GO OVER THE DIFFERENT
PEOPLE INVOLVED IN ALL OF THIS FUTURE SOLUTION. THERE’S A LOT
OF PLAYERS IN THIS. SO THE ANNUAL INSPECTIONS WILL
BE DONE BY THIRD PARTY VENDORS, GOT THAT, SO PEOPLE WILL COME IN
AND CHECK THE BUILDINGS ONCE A YEAR, DO ALL THE TECHNICAL
THINGS, WRITE A REPORT, FILE IT. THE MONTHLY INSPECTIONS, WHICH
ARE [INAUDIBLE] INSPECTIONS ARE DONE BY WHO IN THE FUTURE MODEL
IN-HOUSE, RIGHT? » THROUGH THE CHAIR, YES. WE
WILL HAVE A DEDICATE CREW OF TECHNICAL EXPERTS.
» NOW, DO THOSE PEOPLE — DO THEY DO TECHNICAL THINGS OR MORE
PAPERWORK-BASED? » NO, THEY WILL TOUCH AND TEST
AND YOU KNOW — » PRESS BUTTONS, OKAY. AND
THEN WHO DOES THE MAINTENANCE OF THE SYSTEMS, YOU KNOW SMOKE
DETECTOR NEEDS TO GET CHANGED, THE LIGHT BULB IS OUT ON THE
SIGN. » DEPENDING ON THE SCOPE OF THE
WORK IT COULD BE OUR INTERNAL MONTHLY STAFF OR IF IT’S A
LARGER ISSUE IT WILL GO TO THE ANNUAL VENDOR.
» SO THE HEAVY LIFTING OF TECHNICAL WORK IS STILL WITH THE
VENDORS? » RIGHT.
» REWIRING, REPLACING DEVICES THAT KINDS OF STUFF, OKAY.
AND THEN THERE’S ALSO A QUALITY ASSURANCE GROUP, SO WHAT ARE
THEY DOING VERSUS THE MONTHLY INSPECTORS, OR JUST
CALLED THE INSPECTOR. » THROUGH THE CHAIR, THE
QUALITY ASSURANCE PEOPLE WILL NOT ONLY HAVE OVERSIGHT OF THE
RECORDS, THEY WILL ALSO FIELD VALIDATE WHAT IS REPORTED ON THE
RECORDS IS TRUE. SO WITHOUT REVEALING THE TECHNIQUES OF HOW
THEY CONDUCT — » OF COURSE.
» — QUALITY ASSURANCE. THEY WILL GO IN THE FIELD, YOU KNOW,
COME BEHIND AND PRESS THE BUTTONS ON THE PANEL BECAUSE THE
FIRE ALARM SYSTEMS ARE SMART INTELLIGENT SYSTEMS THAT KEEP A
LOG OF EVERYTHING THAT’S EVER BEEN DONE ON THAT SYSTEM. SO
THEY WILL COME BEHIND THEM AND IT SAYS YOU TEST IT SMOKE
DETECTOR 32, I CAN ACTUALLY SEE IN THE HISTORY THAT YOU DID TEST
NUMBER 32. » SO THIS IS I GUESS THE SAFETY
NET OF SENIOR MANAGEMENT TO MAKE SURE THAT EVERYTHING IS FALLING
INTO PLACE ESPECIALLY IN LIGHT OF THE PREVIOUS FINDINGS FROM
THE AUDITOR. » CORRECT.
» OKAY. SO THE LAST CHECK I THINK IS THE FIRE DEPARTMENT.
SO THE FIRE DEPARTMENT HAVE COMPLIANCE PEOPLE THAT COME IN,
JUST LIKE THEY DO IN EVERY OTHER BUILDING. SO WHAT’S THE
DIFFERENCE BETWEEN WHAT THEY’RE DOING AND WHAT — AND WE HAVE
DUPLICATION? » I’LL SPEAK TO MY SIDE OF THE
HOUSE FIRST. I WANT TO FIND IT AND FIX IT
BEFORE OUR FRIENDS AT TORONTO FIRE SERVICE FIND IT. I WANT TO
MAKE SURE WE AVOID, YOU KNOW, EXPOSING OURSELVES TO ANY
LITIGATION YOU KNOW THE ONTARIO FIRE CODE.
» IS THE WORK SIMILAR, THE SAME, NOT SIMILAR AT ALL TO
TORONTO FIRE? » THERE ARE SOME SIMILARITIES,
BUT WE HAVE NO LEAP JURISDICTION OR LEGAL ENFORCEMENT POWERS
WITHIN CITY, YOU KNOW WITHIN THE FIRE AND LIFE SAFETY GROUP.
WE’RE NOT SWORN OFFICERS THAT ARE DUTY BOUND TO ENFORCE THE
ONTARIO FIRE CODE AS OUR FRIENDS ARE AT TORONTO FIRE.
» MAYBE I CAN SHIFT OVER. SO IT SOUNDS LIKE THE FACILITIES
FOLKS ARE PROPOSING TO DO IN-HOUSE INSPECTIONS TO A HIGH
DEGREE OF STANDARD. DO YOU FORESEE THAT AS LESSENING THE
WORKLOAD ON TORONTO FIRE IN THE FUTURE, AND DO YOU HAVE ANY
CONCERNS OR DUPLICATION? OR IS THIS GOING TO MAKE YOUR JOB
EASIER. » THROUGH THE CHAIR, THANKS FOR
THE QUESTION. SO AS RYAN HAS STATED, WE HAVE TO
MAINTAIN A VERY CLEAR LINE IN THE SAND, COUNCILLOR, AS YOU
KNOW FROM THE LAST REPORT WHERE WE CANNOT BE INSPECTING
BUILDINGS PERFORMING THE WORK THAT THE BUILDING OWNER IS LEGAL
LY RESPONSIBLE TO DO. SO TORONTO’S FIRE’S ROLE IN THIS
IS NO DIFFERENT THAN A PRIVATE BUILDING OWNER OR A CITY
BUILDING OWNER. IF WE FIND VIOLATIONS THROUGH OR NORMAL
PROCESS, YOU KNOW, WE HAVE A DUTY TO MAKE SURE THAT WE TAKE
THESE SAME ENFORCEMENT ACTIONS AGAINST WHETHER IT’S THE CITY OF
TORONTO OR A PRIVATE BUILDING OWNER. SO TORONTO FIRE HAS
NEVER CONDUCTED THE ROUTINE TESTS OR CHECKS WITHIN THE CITY
OF TORONTO BUILDINGS. WE’RE NOT PERMITTED TO DO SO, BECAUSE IT
WOULD PUT US IN CONFLICT WITH OUR REGULATORY ROLE. SO IN
TERMS OF LIGHTING THE — WE’VE NEVER DONE THAT WORK AND WHAT
OUR ROLE WOULD BE, OUR ROLE WILL CONTINUE TO BE WHAT IT WAS
SIMILAR TO WHAT THE ASSISTANCE WE PROVIDE THE THE AUDITOR
GENERAL DURING LAST YEAR’S AUDIT AND NO DIFFERENT THAN WE DO
RIGHT NOW IF WE FIND BUILDING A OR A BUILDING OWNED BY THE CITY
OF TORONTO AND THEY’RE NON-COMPETITIVE THEY’RE GOING TO
BE TREATED THE SAME. » WHAT I’M GETTING AT IS MY
SENSE IS THE PEOPLE THAT ARE GOING TO BE HIRED BY FACILITIES
ARE GOING TO BE HIGHLY TECHNICALLY PROFICIENT, THEY’RE
GOING TO BE PRETTY GOOD INSPECTORS AS OPPOSED TO RELYING
ON OUTSIDE VENDORS, YOU KNOW THE AUDIT RESULTS, SO MY SUSPENSION
AND MY EXPECT TAKINGS, MY HOPE IS THAT OUR COMPLIANCE IS GOING
TO GO WAY UP BECAUSE WE’VE GOT IN-HOUSE EXPERTS HOW. WOULD YOU
SAY THERE WOULD BE AN OFFSET ON LOAD OF YOUR DEPARTMENT NOW
BECAUSE WE SHOULD BE HITTING THE MARK AND MAYBE THE RISK IS GOING
TO GO DOWN AND YOU’RE COMPLIANCE OFFICERS THEN CAN FOCUS ON OTHER
BUILDINGS OUTSIDE OF THE TORONTO PUBLIC SERVICE?
» SO THROUGH THE CHAIR, SO COUNCILLOR, CERTAINLY THE, YOU
KNOW, THE NUMBERS RED LIGHT NUMBERS THAT WE HAVE SEEN. SO
AGAIN THE WAY TORONTO FIRE AND THE CHIEF HAS BEEN VERY CLEAR IN
TERMS OF HIS COMPACT TASTES. RIGHT KNOW WE LOOK AT 3 OR 4
LEVELS. THAT WORKLOAD WILL NOT CHANGE, THOSE THAT CITY COUNCIL
HAS SET, FOR EXAMPLE EVERY HIGHRISE RESIDENTIAL BUILDING
AND THEN WHAT THE PROVINCE HAS DEEMED COMPLAINT OR REQUEST. SO
WE GENERALLY DON’T GET A LOT OF COMPLAINTS WITHIN CITY OF
TORONTO BUILDINGS EXCEPT FOR THE LAST 18 MONTHS DURING THIS AUDIT
PROCESS. SO, AGAIN, I DON’T REALLY SEE BASED ON THE PAST
HISTORY, ANY SORT OF OFFSET BECAUSE WE’RE NOT IN THERE DOING
THE INSPECTIONS AND TESTS NOW. THAT’S THEIR JOB. OUR JOB IS IF
WE RECEIVE A COMPLAINT OR WE BECOME AWARE OF AN ISSUE THEN WE
HAVE TO PUT ON OUR OTHER HAT. IN TERMS OF THE OFFSET, AGAIN, I
DON’T REALLY SEE THAT HAPPENING. THERE’S STILL A LOT OF WORK FOR
THEM TO DO TO COME INTO COMPLIANCE OVER THE NEXT NUMBER
YEARS. » OKAY. THANKS.
» THANK YOU, COUNCILLOR. OTHER QUESTIONS OF STAFF? I JUST WANTED TO ASK WE’RE GOING
TO SPEND A LOT OF MONEY ON THIS, WHICH I THINK IS NEEDED, BUT ON
PAGE 4 OF THE SLIDE DECK THE FIRST POINT IS FIRE AND LIFE
SAFETY VENDORS WORK IN AN UNREGULATED MARKET. HOW DO WEWE
— HOW DO YOU KNOW WHAT STANDARD — HOW DO YOU CHECK THE WORK OR
ESTABLISH WHAT THE BENCH MARK OF THE STANDARD IS THAT IT’S BEING
DONE PROPERLY? » THROUGH THE CHAIR, WE RELY ON
THE ONTARIO FIRE CODE. THAT IS — THAT SETS THE MINIMUM LEGAL
REQUIREMENTS FOR INSPECTION TESTING AND MAINTENANCE IN
ONTARIO. THERE ARE GAPS IN THE CODES AND STANDARDS THAT EXIST,
YOU KNOW, IT IS — IT IS NOT A TIGHT STRAIGHT LINE BLACK AND
WHITE REQUIREMENT ON HOW IT’S MAINTAINED AND TESTED. IT JUST
REQUIRES THAT IT BE TESTED. AND THROUGH THE PROCESS OF THE AUDIT
AND THE AUDITOR GENERAL’S REPORT, THERE ARE NO — FOR
INSTANCE, THERE ARE NO STANDARDIZED FORMS FOR SPRINKLER
INSPECTION. YOU CAN TAKE A PIECE OF LOOSE LEAF AND WRITE
SPRINKLER INSPECTION AND THAT IS THE RECORD. COMPANIES OF COURSE
HAVE THEIR OWN INSPECTION RECORDS. BUT WE PROPOSE TO
MIRROR THE CODES RIGHT OUT OF THE ONTARIO FIRE CODE WHICH
REFERENCES OTHER NFPA AND CSA DOCUMENTS. WE’RE GOING TO SET
WHAT OUR TOP SHELF BENCH MARKS ARE FROM A FIRE AND LIFE SEAT
COMPLIANCE PERSPECTIVE, WORK WITH THE AUTHORITY AND UP THE
GAME AND BECOME A LEADER WITHIN ONTARIO TO ENSURE OUR SITES ARE
COMPLAINT. » OKAY. AND ARE WE DOING
ANYTHING AS MUNICIPAL GOVERNMENT OR TORONTO FIRE SERVICE TO
ADVOCATE THE PROVINCE TO BETTER REGULATE FLS AND THE NEXT POINT
CANADIAN FIRE ALARM ASSOCIATION, CANADIAN AUTOMATIC SPRINKLER
ASSOCIATION THEY DON’T HAVE ANY REGULATORY POWER WHATSOEVER, IS
THERE ANY DISCUSSIONS WITH THE OTHER LEVELS OF GOVERNMENT ABOUT
DOING SOMETHING TO HAVE THE STRONG ARM ENFORCEMENT MEASURES
IN PLACE? INSTEAD OF WRITING SOMETHING ON A SHEET OF LOOSE
LEAF PAPER FOR EXAMPLE. » THROUGH THE CHAIR, THE
ANSWER, COUNCILLOR, IS QUESTION. A NUMBER OF THE RECOMMENDATIONS
THE AUDITOR DIRECTED TO THE FIRE CHIEF AFTER THIS AUDIT TORONTO
FIRE HAS MET BOTH WITH THE OFFICE OF THE FIRE MARSHAL AND
SENIOR GOVERNMENT OFFICIALS INCLUDING BOTH THE DEPUTY TEE
MINISTER AND THE MINISTER. I AM HAPPY TO SAY THAT A NUMBER OF
OUR RECOMMENDATIONS BASED ON YOU KNOW, WHAT WE’VE FOUND AND THE
CHALLENGES WE’VE FOUND FROM THE ENFORCEMENT SIDE DATING BACK
LAST YEAR ADDRESSED BY THE PROVINCIAL GOVERNMENT. EVERY
REQUEST THE CITY OF TORONTO MADE TO ENHANCE THE ENFORCEMENT
MECHANISMS UNDER THE FIRE PROTECTION AND PREVENTION ACT
WERE ADOPTED BY THE GOVERNMENT UNDER THE BUDGET ACT. SO WE HAD
BOTH LEGISLATIVE AND REGULATORY CHANGES AND AMENDMENTS
IMPLEMENTED WELL WITHIN 6 MONTHS AFTER THE ORIGINAL AUDIT. SO AN
ANSWER TO YOUR QUESTION, YES, THE FIRE CHIEF CONTINUES TO MEET
WITH SENIOR GOVERNMENT OFFICIALS AND EXPRESSED HIS CONCERN AS WAS
BROUGHT OUT IN THE AUDIT REGARDING SOME OF THIS INDUSTRY.
SO THAT’S A WORK IN PROGRESS BUT CERTAINLY WE’VE BEEN VERY VOCAL
ABOUT IT AT THE PROVINCIAL LEVEL AND I THINK VERY CANDIDLY, THE
VERY FACT THE GOVERNOR AMENDED THE ACT IN LESS THAN 6 MONTHS
ALSO SHOWS THAT THE PROVINCE RECOGNIZED SOME OF THE CONCERNS
THAT WE BROUGHT TO THEIR ATTENTION.
» OKAY. THANK YOU. THANK YOU. ANY OTHER QUESTIONS OF STAFF?
SPEAKERS ON THIS ITEM? SOMEBODY LIKE TO MOVE THE
RECOMMENDATIONS OR RECEIVE THE PRESENTATION. COUNCILLOR
HOLYDAY, ALL IN FAVOR? CARRIED. THANK YOU, GENTLEMEN.
OUR NEXT ITEM IS NUMBER 19,.
» YOU HAVE FIVE MINUTES WHENEVER YOU’RE READY. I JUST WANT TO HE SAY MY MY
SPEAKING AT THIS MEETING, [INDISCERNIBLE]
LET THE RECORD SHOW I DO NOT CONSENT TO THE UNCONSTITUTIONAL
SEARCHS VIOLATING SECTION 8 OF THE CONTUSION ACT 1982 THAT ARE
CURRENTLY TAKING PLACE HERE AT THE TORONTO CITY HALL. IN THIS REPORT IT SAYS BYLAW
CLEAN UP ADOPT THE FOLLOWING GENERAL DEFINITION SUBJECT TO
SUCH TECHNICAL AND AMENDMENTS AS REQUIRED BY THE CITY SOLICITOR
AND THE EXECUTIVE DIRECTOR MUNICIPAL LICENSING AND
STANDARDS AS FOLLOWS: FURTHER DOWN IT SAYS SPECIFICALLY STAFF RECOMMEND THE
EXISTING DEFINITION OF FOOD OR DRINK BE REPLACED WITH THE
FOLLOWING UPDATE DEFINITION OF FOOD. FOOD OR DRINK FOR HUMAN
CONSUMPTION INCLUDES AN INN GREED AVANT FOOD OR DRINK FOR
HUMAN CONSUMPTION. ALSO IN THIS REPORT IT SAYS THAT
— AT ITS MEETING OF JUNE 10TH, 2015, CITY COUNCIL ADOPTED
AMENDING GENERAL LICENSING PROVISIONS TO BETTER REFLECT THE
ONTARIO HUMAN RIGHTS CODE AND THE ACCESSIBILITY FOR — 2005,
SOMETHING YOU DON’T KNOW IS I GOT TO SIT NEXT TO THE
COUNCILLOR FOR THE ONTARIO HUMAN RIGHTS COMMISSION AT THE LAST
POLICE BOARD MEETING [INDISCERNIBLE] I THINK HER NAME
IS, AND BEFORE THE MEETING BEGAN I ASKED HER, YOU KNOW, I TOLD
HER I’VE ALWAYS WANTED TO ASK YOU WHY IS THERE NO DEFINITION
FOR HUMAN THERE’S ACTUALLY NO DEFINITION FOR HUMAN IN THE
ONTARIO HUMAN RIGHTS CODE. AND YOU COULD TELL THAT I HAD STUMP
ISSED SHE’S LIKE WOW IS THERE A LEGAL DEFINITION FOR HUMAN. AND
THEN THE MEETING BEGAN. AND PEOPLE STARTED REPEATEDLY
CLAPPING FOR — OVER AND OVER AGAIN. WHAT I WAS GOING TO SAY
HER REMIND HER SHE IS A LAWYER [INDISCERNIBLE] ONE IS IN LAW
EVERY DEFINITION IS DANGEROUS AND THEN THERE’S A SECOND ONE
THAT SAYS EVERY DEFINITION IN THE STIFF LAW IS DANGEROUS OR
THERE IS VERY LITTLE THAT CANNOT BE OVERTHROWN. SO TO FIND A
LEGAL DEFINITION FOR HUMAN BEING YOU KNOW BECAUSE THE CITY OF
TORONTO SHOULD COME UP WITH A DEFINITION FOR HUMAN WHEN YOU’RE
CLEANING UP YOUR DEFINITIONS. AS AN EXAMPLE YOU HAVE TO GO
BACK TO 1948 WITH THE LAW DICTIONARY WITH PRONUNCIATIONS
BY JAMES A VALENTINE. WHEN YOU GO TO LOOK UP HUMAN BEING IN
THIS LEGAL DICTIONARY YOU WILL SEE IT — [INDISCERNIBLE] .
» OTHER THAN A HUMAN. SO THEY’RE IMPLYING THERE FROM WHAT
I SEE IS THAT THE PROVINCE OF ONTARIO THINKS THAT I GUESS
WE’RE ANIMALS. HOWEVER, IN — AND THIS REMINDS ME OF SOMETHING
THAT [INDISCERNIBLE] THE BFF OF THE LOW SOCIETY ON FACEBOOK IT’S
WORSE THAN THAT THEY AND HE’S TALKING ABOUT THE LAW SOCIETY IN
THIS CASE THEY THINK THEY OWN YOU AND I’M SOME ANIMAL RIGHTS
ACTIVIST. THEY REALLY DO. SO WHEN YOU’RE COMING UP FOR
DEFINITION FOR HUMAN AND CLEANING UP YOUR DEFINITION
SECTION HERE, SOMETHING TO KEEP IN MINDS IS THIS IS FROM CANADA
ATTORNEY GENERAL VERSUS [INDISCERNIBLE] 2009 FEDERAL
COURT OF APPEALS A LEGAL TERM OF ART IS A WORD OR EXPRESS THAT
THROUGH USAGE BY LEGAL PROFESSIONALS AS ACQUIRE ADD
DISTINCT LEGAL MEANING. IT HAS A TECHNICAL MEANING BECAUSE OF
ITS CONVENTIONAL USE BY LAWYERS AND JUDGES AND THIS IS FROM
SULLIVAN ON THE CONSTRUCTION OF STATUTES AND ADD THAT IS IT HAS
A SETTLED LEGAL DEFINITION. SO I THINK WE DESERVE TO KNOW WHAT
THE SETTLED LEGAL DEFINITION FOR HUMAN IS IN THE FUTURE. AND IN
THE DICTIONARY OF CANADIAN LAW THEY HAVE A DEFINITION FOR JUST
TERM OF ART WHICH SAYS SOME EXPRESSIONS IN COMMON USE OF
DOCUMENTSES ACQUIRE IN A LEGAL CONTEXT A SPECIAL MEANING
DIFFERENT FROM OR MORE PRECISE THAN THEIR MEANING IN COMMON
SPEECH. THEY BECOME TERMS OF ART. AND I JUST WANT TO ACKNOWLEDGE
COUNCILLOR MATLOW, COUNCILLOR AINSLIE APPARENTLY BECAUSE OF
HIM A COMPUTER GOT FIXED AT THE NORTHERN DISTRICT LINE WEAR. I
WANT TO THANK COUNCILLOR MATLOW, I THINK THERE’S 3 OTHER
COMPUTERS NOT WORKING THAT MAYBE HE CAN DO SOMETHING ABOUT. HE
JUST SALUTED ME FOR THE RECORD, BY THE WAY.
» THANK YOU. QUESTIONS OF THE DEPUTANT. SEEING NONE, THANK
YOU AND THANK YOU FOR THE USE OF THE TORONTO PUBLIC LIBRARY
SYSTEM. » [OFF MIC].
» OUR NEXT DEPUTANT IS [INDISCERNIBLE] [INDISCERNIBLE].
» OUR LAW FIRM REPRESENT AS NUMBER OF CLIENTS OPERATING
EATING ESTABLISHMENTS, HOTELS, ENTERTAINMENT ESTABLISHMENTS
AMONG A VARIETY OF OTHER BUSINESSES. TODAY I’M HERE TO
DISCUSS A POLICY DECISION THAT IS — THAT HAS BEEN MADE BY THE
STAFF OF MLS TO REQUIRE A CRIMINAL RECORD AND JUDICIAL
MATTERS POLICE CHECK REQUIREMENT FOR ALL ADULTS ENTERTAINERS IN
ORDER TO OBTAIN A BUSINESS LICENSE WHICH WOULD ALLOW THEM
TO WORK IN THE CITY OF TORONTO. WE WORK WITH VARIOUS
ENTERTAINMENT ESTABLISHMENT LICENSE HOLDERS AND HERE TO
VOICE THE CONCERNS THAT WE’VE HAD FROM A NUMBER OF OUR CLIENTS
REGARDING APPLICATION REQUIREMENTS FOR ADULT
ENTERTAINERS. MLS REQUIRES A CRIMINAL RECORD AND JUDICIAL
MATTERS POLICE CHECK NOT ONLY FOR THE OPERATOR BUT FOR EVERY
INDIVIDUAL ENTERTAINER AS PART OF THE APPLICATION PROCESS.
[INAUDIBLE] A BUSINESS LICENSE CAN BE ISSUED
IN ONE DAY. MOST ENTERTAINERS PREVIOUSLY WHEN THEY ARRIVED IN
TORONTO WOULD ATTEND AN — SHOW TWO PIECES ID AND APPLY FOR
THEIR LICENSE AND OBTAIN THEIR LICENSE IN THE SAME DAY. NOW,
WITH THE IMPOSITION, AN INN — ENTERTAINER — THIS CREATES
AN UNINTENDED AND COMPLETELY UNNECESSARY BURDEN ON THE MOSTLY
FEMALE APPLICANTS. AN ENTERTAINER CANNOT WORK IN
TORONTO WITHOUT A BUSINESS LICENSE. MLS HAS MADE A POLICY
DECISION TO REQUIRE A CRIMINAL RECORD AND POLICE CHECK PRIOR TO
ISSUING A LICENSE. IN ORDER TO OBTAIN A CRIMINAL RECORD AND
JUDICIAL MATTERS POLICE CHECK, THE INDIVIDUAL ENTERTAINER NUT
ATTEND A POLICE STATION AT THEIR PLACE OF RESIDENCE OR ONLINE AND
THEN STILL ATTEND IN PERSON TO PROVIDE THEIR IDENTIFICATION TO
PROVIDE — TO OBTAIN THE POLICE CHECK.
THE MAJORITY OF ADULTS ENTERTAINERS DO NOT WORK IN ONE
LOCATION FOR MORE THAN A WEEK OR TWO. THE NATURE OF THE BUSINESS
REQUIRES THEM TO TOUR. WE DON’T HAVE THE ACTUAL NUMBERS BECAUSE
WE’RE NOT PRIVY TO THEM BUT THERE ARE SEVERAL THOUSAND
APPLICATIONS FOR BUSINESS LICENSES EVERY YEAR FOR
ENTERTAINERS JUST BASED ON THE NUMBER FROM OUR CLIENT’S ESTABLISHMENTS. AS SUCH, THE PROCESS IN TORONTO
HAS BECOME ONEROUS AND CAUSED THESE APPLICANTS TO RELOCATE
THEIR TOUR TO OUR MUNICIPALITIES OR OUR JURISDICTIONS WHERE THE
LICENSING REQUIREMENTS ARE LESS BURDENSOME AS COMPARED TO
TORONTO. THIS CAUSES AN UNINTENDED BURDEN ON THE PUBLIC
CAN’T BECAUSE HE OR SHE CANNOT WORK IN TORONTO. IT MEANS THE
BUSINESSES WHICH REQUIRE ADULT ENTERTAINERS CANNOT FIND
ENTERTAINERS TO WORK IN THEIR ESTABLISHMENTS. THIS
UNNECESSARY BURDEN IS INTENTIONALLY CREATING A PROBLEM
FOR TORONTO BUSINESSES. THE TORONTO BUSINESSES AND
ENTERTAINERS ARE FIND THEMSELVES IN A POSITION WHERE BUSINESS
OUTSIDE OF TORONTO HAVE HAD AN UNFAIR COMPETITIVE ADVANTAGE. RESEARCH OF VARIOUS
MUNICIPALITIES AND THEIR LICENSING REQUIREMENTS HAS SHOWN
[INAUDIBLE] GOVERNMENT ISSUED IDENTIFICATION. AND ADULTS
ENTERTAINER MAY THEN OBTAIN AN — ENTERTAINMENT BUSINESS
LICENSE. WE HAVE ASKED MLS WHY THE CITY REQUIRES A CRIMINAL
RECORD CHECK AS PART OF THEIR PROCESS, WE ARE TOLD THAT IT IS
A RESULT OF THE REQUIREMENT CONTAINED IN BILL 113. HOWEVER,
IF ONE CLOSELY REVIEWS BILL 113, WHICH WAS INTRODUCED IN 2015,
ENACTED IN 2018, THERE IS NO REQUIREMENT CONTAINED THAT
DIRECTS MUNICIPALITIES TO REQUEST A CRIMINAL RECORD OR
JUDICIAL MATTERS POLICE CHECK. IN FACT SOME MUNICIPALITIES DO
NOT REQUIRE THIS CLEARANCE LETTER AT ALL. THE DECISION TO
INCLUDE THIS REQUIREMENT APPEARS TO BE A PURELY POLICY-DRIVEN ONE
AND IS — THERE’S NO LEGISLATIVE REQUIREMENT WITHIN THE
PROVINCIAL DOCUMENT. MLS DOES NOT HAVE TO REQUIRE A CRIMINAL
RECORD CHECK AS PART OF A LICENSES PROCESS FOR ADULT
ENTERTAINERS AS SUCH MLS HAS THE DISCRETION TO NOT REQUIRE
CRIMINAL RECORD CHECK TALL. [INAUDIBLE] THANK YOU. » THANK YOU. QUESTIONS OF THE
DEPUTANT? SEEING NONE, THANK YOU VERY MUCH
FOR COMING IN THIS MORNING. » THANK YOU.
» QUESTIONS OF STAFF ON THIS ITEM? SPEAKERS? MOVE THE
RECOMMENDATIONS? COUNCILLOR FILION TO MOVE THE
RECOMMENDATIONS IN THE REPORT, ALL IN FAVOR? CARRIED. AND SO WE HAVE THE 2 NEW ITEMS
IN FRONT OF US. THE FIRST ONE IS CITY HALL COUNCIL CHAMBERS
MODERNIZATION UPDATE. DOES ANYBODY HAVE ANY QUESTIONS
OF STAFF ON THIS? SPEAKERS? ALL IN FAVOR? CARRIED.
THE LAST ITEM ON OUR AGENDA THIS MORNING CITY OF TORONTO’S OPEN
DATA PORTAL HISTORICAL AND CURRENT DATA. ANYBODY HAVE ANY QUESTIONS OF
STAFF? QUESTIONS OF THE MOVER? ALL IN
FAVOR? CARRIED. AND I THINK WE’RE — WE HAVE TO
DO A BILL. OKAY. ALL RIGHT. MOTION TO ADJOURN. COUNCILLOR
MATLOW. ALL IN FAVOR? CARRIED.